British Damage Management Association (DBMA)
Spotlight: Future of insurance work: transitioning back to the office
When lockdown happened in March some insurers and brokers were better placed than others to continue operating remotely with little or no impact on service. These firms had already been invested heavily in technology to enable more flexible working and so could adapt quicker, but what does the future look like once the return to the office is viable?
Blog: A loss adjuster walks into a bar ... looking for a surge solution
Having a pint with a senior member of the loss adjusting fraternity recently, the thorny issue of surge response/management came up again.
Trade Voice: Floods are a chance to prove ourselves
Joined-up thinking and a collaborative approach to assisting families and businesses affected by this winter’s floods has been a point of interest.
Your Say: Restoring confidence
We read with interest the report on the market survey carried out by LAS Claims Management, described as a ’damning assessment’ of restoration companies in particular.
British Insurance Awards 2011: A co-ordinated response
SERVICE PROVIDER OF THE YEAR - WINNER CRAWFORD & COMPANY
Exercise Watermark set for insurer-specific rerun
The Association of British Insurers has confirmed Exercise Watermark, the government's emergency flood scenario run nationwide in March, will be re-enacted specifically for the insurance industry in August, in conjunction with the Cabinet Office.
Damage management - Surge: Surging ahead
Recent surge events have shown insurers are getting better at coping with large numbers of claims but there is still room for improvement. Sam Barrett finds out what could make a crucial difference the next time an extreme event occurs.
Damage management - Winter freeze: Preparing for problems in the frozen pipeline
With property claims surging due to the recent cold snap, Rachel Gordon looks into the specific challenges thrown up by freezing conditions for those tasked with managing the damage.
Cunningham Lindsey handling 90 claims from flooding in Cornwall
Cunningham Lindsey has confirmed it is handling 90 claims following the floods in Cornwall earlier this month, with estimated total losses expected to reach up to £5 m.
In series - Property claims: Wait less programme
Technology has the ability to deliver improvements and increase efficiency in property claims handling. Sam Barrett reports on some of the advances being made and the benefits they can bring.
In series - Property claims: The price is right
Getting the balance right over rates for property claims is essential. Sam Barrett reports on the measures taken to ensure repairs are carried out at the market rate, keeping both customers and contractors happy.
Postbox: Praise for BDMA training
I was delighted to see your feature highlighting the excellent work done by the British Damage Management Association
Damage management - Accreditation: A credit to the industry
The BDMA was established with the aim of raising professional standards in the damage management sector. Edward Murray reports on what it takes for firms to secure a collective corporate badge of approval.
Career Development & CSR news: National Flood School BDMA accreditation
The National Flood School has been appointed a licensed training centre by the British Damage Management Association.
BDMA chairman rebuffs founder claims
It is interesting that Mr Charlton is so keen to pass judgement on the British Damage Management Association, with which he has had no involvement for a number of years (www.postonline.co.uk/1636110).
Postbox: BDMA founder Charlton speaks out
The report that Rainbow will be the first national restoration contractor to "guarantee" restoration work to exceed British Damage Management Association standards is interesting (www.postonline.co.uk/post/news/1601738).
Property claims - Conference news: Flood research facility is mooted by working group
Tim Humphreys, policy adviser at the Association of British Insurers, explained that an industry working group has begun exploring the possibility of setting up a Thatcham-style organisation to study flood damage.
Rainbow to pass BDMA
Rainbow International has launched an initiative guaranteeing that all its insurance restoration work will be carried out to exceed British Damage Management Association standards.
Rainbow first to offer BDMA standards guarantee
A new initiative said to guarantee that all insurance restoration work will be carried out to exceed British Damage Management Association standards has been launched by Rainbow International.
Damage Management - Green Credentials: Green machine
The damage management sector deals with adverse environmental impacts every day, but are its solutions wholly green, asks Jane Bernstein
Final curtain for cowboys
A lot has changed over the past 10 years in the damage management industry, with new technology, procedures and professionalism taking centre stage. Sam Barrett reports on the changes.