Axa
Transport minister raises driverless car hacking concerns
The government is “mindful” of the threat posed by hackers to driverless vehicle technology and has suggested that future developments will require sophisticated encrypted protection.
Zurich poaches QBE’s Whistler for UK vendor management role
Zurich has recruited Neil Whistler to serve as head of vendor management for UK claims from January 2015.
Insurers unfazed by CMA probe into Crawford's GAB acquisition
Insurer claims specialists are relaxed about the Competition and Markets Authority investigation into Crawford’s £45.8m acquisition of GAB Robins.
Supply chain communications issues threaten insurers' reputation
Differing methods of communication compares poorly to other sectors
Review of the Year: Health
Health insurance personalities reflect on the past year and look forward to 2015, with high hopes for improving the profile of health insurance through technology – as well as addressing issues surrounding costs and implementing a more holistic approach…
Insurers challenge 'wait and see' image and take action on technology
Insurers are increasingly looking to invest in or acquire digital start-ups to provide the expertise they need to pursue their ambitions in this sector, according to market insiders.
CII new generation group outlines workplace stress recommendations
The notion of workplace stress as a “ticking time bomb” for the insurance industry has led the Chartered Insurance Institute’s underwriting faculty new generation group to recommend measures to tackle the issue.
Insurers urged to boost claims service to get competitive edge
Chubb and Hiscox have taken the top two spots in a ranking of claims service in the UK mid-market by Gracechurch Consulting.
Axa picked as insurance expert for driverless cars project
Axa has been selected as part of two government-funded initiatives to pilot driverless cars in the UK.
ABI boss Evans urges fraud task force to take on CMCs
The Association of British Insurers has joined member firms in welcoming the government’s decision to launch a fraud task force, but claimed it must tackle claims management companies if it is to be deemed a success.
C-suite - Insurer: Scaling the mountain of bad press
What can the industry do to quell the forces of negative sentiment?
Roundtable: Customer retention: Holding on to customers in the aggregator age
With price comparison sites making customers more price-focused than ever, how can insurers ensure they stand out for other reasons and also improve their retention rates?
Axa inks £20m Paymentshield partnership
Axa Commercial Lines and Personal Intermediary has agreed to join Paymentshield household panel, in a move expected to deliver £20m of premiums over five years.
Axa Assistance launches total loss product
Axa Assistance has launched total loss protection insurance for insurers and brokers to address delays and financial losses associated with motor write-off claims.
Axa launches 14 guides to boost claims transparency
Axa Commercial Lines and Personal Intermediary has launched its claims transparency initiative, called Making Claims Clear.
One in 10 know a fraudulent whiplash claimant, Axa finds
One in 10 respondents to an Axa report admitted to either making, or knowing someone who has made, a fraudulent whiplash claim.
Axa completes management structure for merged claims division
Axa has unveiled the management structure for its claims operation following the merger of the direct and intermediated units, creating four distinct service channels.
Regional Review: Glasgow
Glasgow’s reputation as a vibrant, people-orientated city is reflected in its dynamic general insurance market in which over-capacity and a high number of resident brokers have not deterred new players from pouring in. Even hardened insurance…
Axa Assistance extends motor partnership with Royal British Legion
Axa Assistance UK has extended its partnership with The Royal British Legion to provide motor breakdown insurance to its members and supporters.
Axa unveils big data tool for brokers targeting commercial business
Brokers are expected to be able to provide a more bespoke offering to clients following the launch of a big data tool by Axa that pools company information from public sources.
Hood Group looks to Axa for new sales boss
Hood Group has swooped for an Axa account manager to lead its sales operations in a newly created group-wide role.
Insurers warned to be choosy over increased private prosecution appetite
Private prosecutions ‘have a place’ in the industry’s ‘armoury’ against fraud
Video: Axa commercial intermediary MD Jon Walker
Three months into his role as Axa’s managing director for commercial intermediary, Jon Walker speaks with Francesca Nyman about the challenges of SME business, what brokers want, and his personal goals.
Insurance industry distances itself from disgraced former Swinton execs
Axa has denied that former Swinton director Nick Bowyer has ever been an employee of its appointed representative Drivology after he was censured by the Financial Conduct Authority.