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Laspo: Is it working?

Accident - injury - claim - compensation

Claims reforms may have reduced costs and made the process more efficient, but insurers and solicitors agree more needs to be done.

There is a battle taking place in the insurance industry. Aviva is leading the charge against a whiplash and compensation culture it says is largely fraudulent and immensely costly. The insurer says

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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