Ardonagh Group

Analysis: A coronavirus call centre crisis?

Personal lines insurance providers are faced with a potentially “lethal” situation if call centre staff cannot go into work en masse due to coronavirus disruption, compliance experts have cautioned. Post asked brokers and insurers how they are preparing…

This week in Post: Do or delay

The government is likely to make an announcement delaying the much-awaited whiplash claims portal in a matter of days, sources close to the project told Post this week.

Blog: Aviva, ERS, ? … What Amanda Blanc did next

Her appointment as a NED of Aviva triggered one former colleague to boast 'It’s coming home, it’s coming home, insurance is coming home'. Jonathan Swift reflects on what lies ahead for Amanda Blanc here, at ERS and where she might pop up next.

Analysis: Review of the Year 2019

It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…

This week in Post: Driving out distraction

Road Safety Week marked the launch of Post’s Driving out Distraction campaign, in which we are urging the industry to pay attention and pull over rather than using hands-free devices while driving.

This week in Post: Carnival spooks

This week, some Post colleagues and I attended CFC Underwriting's annual Halloween party. The theme this year was carnival, and accordingly, the party was full of clowns, fortune tellers and more than the odd Joker.

Blog: Gallagher vs Ardonagh – A warning to us all

The staff poaching lawsuit between Gallagher and Ardonagh wrapped up in court on Friday, as the judge threw out all but one of Gallagher’s claims. It serves as a timely reminder of the ultimate costs of litigation, which are not always financial.

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