Opinion
The claims handling count down
I was interested to read 'The Claimant's view' by Tom Jones of Thompsons in the 4 January edition of...
Is Alec Finch deal a sign of the times?
Amid all the talk and speculation following Axa's acquisition of Stuart Alexander and Layton Blackha...
Axa consolidation twist
The deal that has taken Layton Blackham and Stuart Alexander into the Axa family marks a potential s...
FSA reforms no nearer
Along with many others, I've been following the review of the Financial Services Authority's rules s...
A major moral dilemma for investigators
Roy Rodger raises some good questions in his recent letter about the ethical conduct of investigator...
Industry priorities for '07
2006 was a year the insurance industry can look back on with satisfaction. Progress was made on many...
Insurers fight to stay a whisker ahead
The new year has bought the usual proliferation of television adverts for magazines with collectible...
Niche work if you can get it
The recent article 'Review of the Year - Loss Adjusting' (Post, 21 December, p12) points out that 20...
Full transparency, is it an opportunity?
According to one dictionary, to be transparent is to be candid, open and frank. When applied to the ...
The claimant's view
I was recently reminded of Zurich's attempt at seasonal mirth last Christmas when the case of the 'd...
What about customers?
I have worked in insurance for more than 30 years yet it still surprises me when a significant artic...
No adjuster staff takeover
With regard to the recent article 'Adjuster takes on failed insurer's claims handlers' (Post 14 Dece...
Gaining value in a price-driven market
Without a doubt, in many customers' eyes, insurance is seen as a commodity product. The industry is ...
Alimta views of interest
It was interesting to read Professor Nick Thatcher's views on mesothelioma treatment Alimta in Post ...
Investigators' ethical divide
John Freeman makes a lot of good sense when he writes about the need for fraud investigators to main...
2007: the year of the...
As 2006 ends, two more insurers have become fully paid up members of the broker owners' club, with G...
Mediation is a key tool
The time has come for the reinsurance industry to embrace mediation instead of constantly litigating...
Waiting for the final call
As 2006 comes to a close, the signs of people throwing money at insurance show no signs of abating. ...
Fraud Focus: New Law and more on the way
November saw a flurry of legislative activity - the majority of which was focused on crime and secur...
How level is the FSA playing field?
In a speech at the beginning of October, John Tiner, chief executive of the Financial Services Autho...
Equity is bowled over by IAG's persistence
Equity has certainly had an interesting few years, what with 11 September, management fallouts and m...
How to lift the façade of underwriting results
Eamonn McMurrough explains how to spot the difference between puff and hard numbers when looking at reinsurance company results
A lone fanatic in the rain
Dear Friend, You may have recognised the slightly unhinged male model leering at you from the vanta...
Professional help costs should be an insurer's responsibility
I am writing to you after reading Martin Curran's recent article (Post Claims Supplement, 23 Novembe...