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Opinion

Editor’s comment: Pioneering times

It is somewhat fitting that Post includes an interview with Hiscox chairman Robert Hiscox in the same week that Royal Bank of Scotland Insurance announces its plan to make a play for one his firm’s traditional heartlands, the mid and high-net-worth space…

Penny Black's insurance week

Maggie Craig is clearly considered a safe pair of hands by her colleagues at the Association of British Insurers, as she is currently seven months into her second tenure as acting director general.

View from the top: An historically good idea

With the private motor market effectively commoditised, now the spotlight for personal lines insurers is on the perceived El Dorado of the online SME market. We can be sure that a VW Golf that is built in Germany, China or Indonesia is of virtually…

View from the Top: Insurers' growth prospects

Looking back at 2010, most insurance companies have restored their capital to pre-crisis levels. This favourable development applies to life and non-life insurers in both the developed and developing economies.

Postbox: Customer communication key

I read with interest the recent interview with Imran Ahmed and Tony Sault providing insight into a consumer’s perspective of a motor claim and agree with the findings that demonstrate a “notable difference in satisfaction levels” between groups of…

Penny Black's insurance week

This week Penny discovered that the forthright chairwoman of the House of Commons transport committee Louise Ellman is well in touch with her inner Jeremy Paxman.

View from the top: 2011: a case of déjà vu?

I have started 2011 with a strong sense of déjà vu as my colleagues in our claims teams deal with our customers' problems arising from the recent extreme weather conditions. I recall that January 2010 was much the same following another spell of bad…

Postbox: Apil hits back

With regards the article 'Claimant community blamed' () the development of a specific mesothelioma pre-action protocol was made redundant by modification of the disease and illness protocol.

View from the Top: Sunlight drives away shadows

Major risks are not included in the existing European Insurance Mediation Direction. The Federation of European Risk Management Associations believes they should be, and is urging the European Commission to bring them into the current revision of the…

Post Europe View from the Top: Sunlight drives away shadows

Major risks are not included in the existing European Insurance Mediation Direction. The Federation of European Risk Management Associations believes they should be, and is urging the European Commission to bring them into the current revision of the…

Postbox: Checking cover levels is essential

I would like to comment on the recent online report that the chairman of the Association of Law Costs Draftsmen is warning law firms against using uninsured legal costs advisers to draw up complex bills.

Penny Black's insurance week

While Penny amused herself over the festive break by taking in David Hasselhoff in pantomime, Crawford UK and Ireland CEO Benedict Burke took in the more rarefied and cultural surrounding of the National Theatre to watch Alan Ayckbourn's Season's…

Post Europe: The importance of geography

Geographical risk assessment has come on in leaps and bounds over the past 10 years. Insurers now have access to data across Europe that gives them the ability to pinpoint the locations of their insured risks better than ever before.

The importance of geography

Geographical risk assessment has come on in leaps and bounds over the past 10 years. Insurers now have access to data across Europe that gives them the ability to pinpoint the locations of their insured risks better than ever before.

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