Opinion
Blog: Building back better flood resilience is the pathway to the future
The Environment Agency is planning for higher and more intense rainfall, with a rainfall anticipated to increase 35% by 2070 accompanied by rising sea levels. Ian Gibbs, national technical manager at Sedgwick, urges the industry to accept that climate…
Blog: Cracking the class ceiling
As socio-economic diversity is expected to be the next front for inclusion, with a government-backed socio-economic diversity taskforce currently surveying firms in the City of London, Raymond Silverstein, partner at Browne Jacobson, looks at how the…
60 Seconds With... Adam Parry, Sedgwick
Adam Parry, head of home investigations at Sedgwick, shares with Post the joys of financial independence, and his love of football and Celine Dion.
Penny Black's Social World: September
Sustainable solutions, tough mudders and bovine blasts
Content Director's Comment: Is FSA Mk2 really on the cards?
As the final two Conservative leadership hopefuls entered the final furlong of their campaigns towards the end of August, favourite Liz Truss’ camp threw a curveball into the media-sphere with claims if elected she would merge the UK financial regulators…
All insurers should offer capacity for cladding-affected risks, says Aviva’s Adam Winslow
Adam Winslow, UK & Ireland general insurance CEO at Aviva, says providing additional market capacity to help leaseholders living in buildings with combustible cladding would be something the industry could feel proud of.
Blog: Brokers and insurers must work together to deliver on consumer duty
Following the announcement of Consumer Duty by the Financial Conduct Authority, Katherine Webster, director of governance, risk and conduct at Axa Commercial, urges brokers and insurers to work together to understand what the duty will mean for them, and…
Trade Voice: Mass chair Sue Brown on the need for e-scooter regulation before injuries and deaths rise even higher
Sue Brown, chair of the Motor Accident Solicitors Society, outlines what changes need to be made to the e-scooter regulatory regime to curb the rise in the number of people who are killed or seriously hurt by these vehicles.
Data evolution is needed to become the Amazon of insurance, says Tim Smyth
Tim Smyth, CEO of UK General Insurance, says the key to Amazon’s success lies in its use of data, and that brokers and managing general agents must invest in their own data capabilities if they want to replicate the multinational’s success.
Blog: Putting diversity and inclusion at the heart of financial services
Alice Heatley, principal associate, and Sophie White, partner, in the financial services employment team at Eversheds Sutherland consider what insurers are doing to prepare for the FCA and PRA’s anticipated diversity and inclusion policy statement later…
60 Seconds With... Nicola Marshall, Markel
Nicola Marshall, senior underwriter of professional indemnity and technology, media and communications at Markel International, surprises Post with her judo expertise and love of golf.
Covéa’s Vicki Heslop on what the industry should be doing to show it cares about vulnerable customers
As the cost-of-living crisis takes it toll on consumers, Vicki Heslop, director of customer experience at Covéa Insurance, argues that the insurance industry must be able to signpost how they can help before a crisis point is reached.
Blog: What will the PAP changes mean for insurers?
The pre-action protocol consultation closed In January. Shirley Denyer, technical consultant of the Forum of Insurance Lawyers, considers what changes are likely to come into play and how they will impact upon insurers.
60 Seconds With... Raheema Mohammed, Horwich Farrelly
Raheema Mohammed, associate partner at Horwich Farrelly, tells Post about her ideal day in Vegas, and discloses details of a high-value investment she made with her first payslip.
Blog: Why insurers should take a new approach towards flood repairs
As climate change becomes more evident, and severe weather events occur more frequently, Adam Clarke, chief underwriting officer and executive champion for environmental, social and governance at Ageas UK, explains why insurers need to face this issue…
CFC's Pat Brice on how customer service is too often forgotten as commercial and specialty providers digitalise
Pat Brice, distribution director at CFC Underwriting, says that although digitisation among commercial insurance providers is happening at a rapid pace, delivering a frictionless experience for brokers, customers too often fall by the wayside.
Briefing: Is this the perfect time to make a swoop for Aviva?
Rumours have been surfacing recently that Aviva is looking like a potential target for circling buyers. It couldn't really happen... could it?
Penny Black's Social World: August 2022
Training for trains, charity partners and Paralympic provisions
Editor's comment: Take time to smell the flowers
Life can be hard. It’s not a nice lesson to have to teach my son but he is old enough now to know about climate change, to learn about inflation and to ask questions about US school killings, abortions, and women’s rights.
PIB’s Steve Redgwell on the merits and limitations of mandatory broker qualifications
Compulsory qualifications for brokers would bring benefits, but the industry should not dismiss the expertise and industry networks that can be built through experience, argues Steve Redgwell, CEO of PIB’s specialty division.
Blog: It’s time to take action on the fair treatment of all vulnerable customers
Helen Lord, CEO of the Vulnerability Registration Service, and Rich Tomlinson, managing director of Percayso Inform, consider the industry's shortcomings on consumer protection, and highlight ways in which it can now take practical, cost-effective action…
Trade Voice: MGAA’s Mike Keating calls for more egalitarian relationships between insurers and MGAs
Mike Keating, CEO of the Managing General Agents’ Association, argues that it's time for insurers to recognise the contribution of MGAs to the insurance sector, and those that 'give away the pen' are reaping the rewards.
Allianz's Nick Hobbs on how insurance can provide stability in uncertain times
With the world becoming more uncertain and volatile with each passing week, Allianz chief distribution and regions officer Nick Hobbs outlines how the insurance industry can help, beginning with indexing inflating exposures and reconsidering indemnity…
Blog: Will class actions follow a US ruling and become the norm in the UK?
Class actions involving multiple parties and multimillion-dollar payouts have historically been confined to the US, but following a historic ruling in Merricks v Mastercard, Samantha Silver and Barnaby Winckler, partners specialising in product liability…