FCA’s tech request and my less than ‘appy’ experience
Editor’s View: The Financial Conduct Authority is calling for more insurers to test their tech through the regulator’s sandboxes, but if Emma Ann Hughes’ clunky app experience is anything to go by, the sector may need to fix the basics first before chasing innovation.
When the Financial Conduct Authority’s deputy CEO Sarah Pritchard took to the stage at the Association of British Insurers conference on a rainy Tuesday in Westminster at the start of February, her
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