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Mounting dissatisfaction with home insurance as premiums increase

home-property-management

Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.

How happy are home insurance customers?

Customer satisfaction with home insurers fell for the second wave in a row, according to Fairer Finance’s latest six-monthly survey.  

Fairer Finance’s latest

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