We need to talk about fire claims

With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many challenges facing them, they all came to the conclusion that they should keep talking to one another.

The debate was a follow-up to the recent review in Post of the trends in fire investigations, which exposed potential inefficiencies in the way claims are handled. Some adjusters complain about fire