The gathering storm

With significant potential improvements in average settlement times and costs where claims validation experts are used, Kevin Skillin asks insurers to confront their fear of change and step into the unknown

In 2007 the reality of climate change became all too clear when the UK suffered not only Wind Storm Kyrill and the summer floods, but also periods of sustained bad weather before and after these

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Toilet fraudster’s claim hits the fan

A claimant, who attempted to claim for £200,000 after slipping in a restaurant toilet, is now facing the prospect of having to repay at least £40,000 in legal fees after being found to be fundamentally dishonest.

Is the home insurance market set for a reckoning?

Editor’s View: Emma Ann Hughes warns home insurers to brace themselves to be the next target of policyholders’ wrath as moaning motorists are replaced by angry-looking property owners on national newspapers’ personal finance pages.

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