News
Longworth’s AI Code of Conduct officially launched
A voluntary code of conduct for the use of artificial intelligence in the claims industry has been launched, boasting support from Questgates, Covea and Ecclesiastical.
Allianz defends ‘customer first’ approach to Covid BI claims
Amid ongoing litigation over Covid-related business interruption claims, Allianz has insisted that its approach has put customers first and has been guided by a desire to obtain legal clarity on policy wordings.
Top five risks that will affect claims in 2024
The use of artificial intelligence, a changing geopolitical landscape and climate change were revealed to be among the top priority concerns that UK insurers will increasingly have to tackle.
Jersey duo jailed for £3.3m insurance fraud
A Jersey court has imprisoned two men for conspiring to defraud one of the bailiwick’s oldest insurers out of £3.3m over a 13-year period.
Bridgehaven targeting 10 more MGA partnerships for 2024
Bridgehaven hopes to launch partnerships with 10 more managing general agents this year, CEO Paul Jewell has told Insurance Post.
Ardonagh/Markerstudy merger faces CMA investigation
The Competitions and Markets Authority has today (31 January) opened up an investigation into the proposed merger between Ardonagh’s Atlanta Group and Markerstudy.
Policy Expert to expand into pet insurance in Q2
Following both acquisition and a flurry of executive appointments, Policy Expert is “firmly on track” to launch its expansion into pet markets in Q2.
Gracechurch announces Claims Quality Marque achievers
Ten insurers within the London Market and three regional market insurers have been awarded Gracechurch’s Claims Quality Marque.
More changes at the top of the CII
Hot on the heels of Chartered Insurance Institute CEO Alan Vallance’s exit at the end of last year, the organisation’s executive director of membership and engagement is leaving.
Insurers suffer BI blow as court hands down mixed judgment
The Commercial Court has ruled that non-damage denial of access extensions in Liberty Mutual policies respond to Covid business interruption losses.
Insurers’ data swamps need dredging to win the data arms race
Insurers need to sort out their data swamps by creating data lake houses or risk being left behind in the “data arms race”, experts have warned.
Man sentenced over 45 bogus claims for broken TVs
Cross-industry checks have led to a man who took out 87 home insurance policies and made 45 bogus claims for broken televisions getting a suspended sentence.
EV motorists being charged twice for same cover
Some electric vehicle motorists are being charged twice for the same charging point cover under their home and car insurance policies, Defaqto has warned.
New MOT rules ‘consigned to the bin’
Drivers have rejected the government’s plans to change the way that MOTs are carried out following a consultation.
Close Brothers partners with Hedron; Howden buys Laurie Ross; Admiral rebrands Toolbox
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Supreme Court furlough ruling may be ‘a necessity’
Arguments about how furlough ought to be treated in the context of Covid-related business interruption claims could soon be heading to the Court of Appeal and even the Supreme Court, a lawyer has predicted.
FCA warns insurers to prepare for the ‘techlash’
Nikhil Rathi, CEO of the Financial Conduct Authority, has urged insurers to keep a human hand in the loop, as a “hyper-digitised” future is not for everyone.
Catherine Dixon to leave Allianz next month
Allianz Commercial chief underwriting officer Catherine Dixon is set to leave the insurer in February, Insurance Post can reveal.
Biba’s school initiative ‘trailblazer’ for supporting under-privileged students
Participating schools have praised the British Insurance Brokers’ Association programme for “shaping the future of education and careers” for young people.
Amazon to close down Insurance Store
Just 15 months after its October 2022 launch, Insurance Post can reveal that Amazon is closing down its UK Insurance Store.
FCA to probe insurers on non-financial misconduct
The Financial Conduct Authority has revealed it is “strengthening its expectations” on how regulated firms consider non-financial misconduct, and will commence a survey to assess the number of cases in financial services.
Qlaims and Lorega founder Malcolm Harvey to retire
Qlaims Limited has announced the retirement of its founder, industry veteran Malcolm Harvey.
Insurance must prepare for a rise in deepfake AI fraud
Scott Clayton, Zurich’s head of fraud, shares how rapidly developing technology and digital manipulation threatens to put additional pressure on claims handlers, as deception becomes harder to spot.
Fraud ring uncovered by Keoghs and major retailer
Following a three-year investigation, Keoghs and an unnamed major retailer have exposed and convicted a sophisticated fraud ring.