News
Insurance companies failing to respond to online questions
An online customer service study of ten major UK insurance players has revealed that just 30% of emails and tweets are responded to successfully.
MSIG bosses call for heightened safety standards to counter cost of STFs
Business leaders and risk managers have been challenged to adopt safety standards beyond those legally required in a bid to reduce the £800m annual cost of slips, trips and falls in the UK.
Airmic 2014: Insurers must draw ‘intellectual horsepower’ from other trades says XL boss
Insurers must be prepared to build ties with other industries to better tackle emerging risks according to XL Group chief executive Mike McGavick.
PRA won't seek to prevent orderly insurer failure
Insurers should be allowed to fail, as long as their exit is orderly, the Prudential Regulation Authority has stated.
Treasury opens Contracts Bill acceleration debate
The Treasury has launched a new consultation on the Insurance Contracts Bill to decide if it has sufficient support for accelerated passage into law.
Bupa Academy handed CII accreditation
Bupa’s international private medical insurance business has been handed Chartered Insurance Institute accredited status for its online broker training portal, the Bupa Academy.
Airmic 2014: 40% of companies fail to stress test major loss plans
Just under half of companies fail to stress test their major loss strategies according to a survey from Ace conducted at Airmic’s annual conference.
Ecclesiastical embarks on broker roadshow
Ecclesiastical’s senior management has hit the road in a series of shows to meet brokers up and down the UK.
Insurance contract complaints plummet but FS top spot retained
Consumer complaints on unfair insurance contracts have dropped by almost 75% for the year ending 31 March 2014, but the class still attracted more than any other class of financial services business for the fourth year in a row.
LV Broker heading to driving school
LV Broker is targeting the driving school market through a new deal with specialist broker Lloyd Latchford.
Quindell founder Terry passes top job to Fielding
Quindell founder Rob Terry, pictured, is to hand the group chief executive role to services division CEO Robert Fielding, with Terry retaining a position as chairman.
Malaysian bank slammed for Hong Kong maids' insurance advert
Hong Leong Bank has been slammed by domestic workers' groups in Hong Kong for an advert portraying a Chinese actor playing the role of a clumsy maid.
AIG launches revamped commercial property covers
AIG has launched a new line of products for commercial property insurance, including expanded coverage, loss prevention engineering and risk management solutions for mid-sized businesses with global exposures.
Blanc ‘proud' to see Reed promoted to group role
Axa Commercial Lines and Personal Intermediary chief executive Amanda Blanc says she is proud to see Matthew Reed promoted to an Axa group role, where he will take UK-developed practices to the global stage.
Audatex and HPI to provide joint claims solutions for insurers
Claims service provider Audatex and its sister company HPI, the vehicle provenance specialist, are to join forces to develop solutions for the insurance sector.
Axa hires Bluefin personal lines MD Walker
Bluefin personal lines managing director Jon Walker has left the broker after seven months to succeed Matthew Reed as Axa Commercial Intermediary managing director.
Ifed arrests 11 in national travel fraud bust
Eleven people have been arrested across the UK for submitting travel insurance claims thought to be fraudulent.
Moody's revises outlook for global reinsurers as non-cat purchasing declines
Moody’s has revised its outlook for the global reinsurance sector over the next twelve to eighteen months to negative, as “pressures on several fronts” threaten to erode profit margins.
Willis & Co plans Irish expansion with new Coleraine office
Independent northern Irish broker Willis & Company has opened a new office in Coleraine.
Too late for UK to follow Ireland's lead on injury board model
The chief executive of Ireland's Injuries Board has said it is too late for a similar personal injury compensation model to be established in the UK.
Worshipful Company of Insurers launches Independent Women in Insurance Network
Industry networking organisation The Worshipful Company of Insurers has launched a new Independent Women in Insurance Network.
Cost of workplace accidents 'unacceptably high' says Greek Labour Minister
Greece’s Labour Minister has called for greater investment in health and safety to tackle the high cost of workplace accidents across the European Union.
Marsh predicts uptick in EMEA trade credit claims
Trade credit insurance claims are expected to rise in Europe, the Middle East and Africa throughout the remainder of 2014, as more firms across the region over-stretch themselves as they seek to capitalise on economic growth.
Motor price rises 'inevitable' as EY forecasts a return to loss-making in 2014
Motor insurance underwriting in 2014 will return to being a loss-making product after just one year in the black, according to EY’s annual UK motor insurance results seminar.