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Lloyd's CEO Neal says market must maximise underwriting returns after £887m loss

Lloyd's of London

Lloyd’s must take advantage of “once in a generation trading conditions” to return an underwriting profit in 2021, CEO John Neal has said after the market posted an £887m pre-tax loss for 2020.

The market’s combined ratio has now been above 100% for four years running, registering at 110.3% last year due to heavy losses arising from the Covid-19 pandemic.

Lloyd’s had returned to profit in

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Lloyd’s probe deepens after Clement promotion cleared

Lloyd’s is believed to have widened a fresh investigation into top-level behaviour, just as a report emerged that October’s review of the London Market’s former CEO John Neal’s relationship with his former head of corporate affairs Rebekah Clement ruled it wasn’t inappropriate.

Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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