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Cuthbert Heath, one of the most innovative and influential Lloyd’s brokers, developed what we would now recognise as business interruption insurance, with the first modern policy issued in London on 1 January 1939, according to LMI Group.

Learning from history is vital, but concerns raised this week suggest the insurance market is failing to do so – as it appears BI policies issued today are still in the same form as when munitions

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Lloyd’s probe deepens after Clement promotion cleared

Lloyd’s is believed to have widened a fresh investigation into top-level behaviour, just as a report emerged that October’s review of the London Market’s former CEO John Neal’s relationship with his former head of corporate affairs Rebekah Clement ruled it wasn’t inappropriate.

Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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