Interview
Interview – Simon Douglas: the attraction of AA Insurance
Simon Douglas, director of AA insurance, previously worked in the life & pensions and private medical markets. He talks to Mairi Macdonald about what attracted him to the debt-laden business and the challenges it faces.
Interview - Paul Evans: Axa's split decision
CEO Paul Evans didn't hang about when it came to splitting Axa UK's personal and commercial businesses - and now he's promising brokers great service, products and relationships, as Jonathan Swift discovers.
The Insurance Insight Interview: Petko Tonchev
Petko Tonchev, general manager for Central and Eastern Europe for QBE European Operations, answers Insurance Insight’s questions.
The Post Europe Interview: Petko Tonchev
Petko Tonchev, general manager for Central and Eastern Europe for QBE European Operations, answers Post Europe’s questions.
Interview - Gregorio Santos: A new UK journey for Mapfre
With the purchase of Insure and Go, Mapfre entered the UK direct market in a blaze. Leigh Jackson talks to its UK chief executive Gregorio Santos about his plans to grow the business on these shores.
Interview - Marshall King: RFIB plans for the future
Softly spoken Marshall King has a track record worth shouting about. Lynn Rouse finds out about his plans to make sure everybody hears about broker RFIB.
Interview - Kevin Pallett: Back in the MGA market
After two years out of the market, Kevin Pallett is back with a new managing general agency. Leigh Jackson asks him about his plans for Aspen Risk Management.
Interview – Robert Hiscox: Opinions of the insurance industry
Robert Hiscox is never one to hold his tongue. When Daniel Dunkley met him to talk about current market conditions, he was as forthright as expected on the FSA, ABI, government policy and price-matching practices.
Interview - Sarah Lyons: What next for Giles?
Having joined the industry as a school leaver, Sarah Lyons is now group MD of Giles. She explains to Mairi MacDonald why growth, rather than exit plans, remains top of her agenda.
Interview - Karen Ellis: One's formula for success
With the management buyout of motor sport specialist Ellis Clowes & Company from THB, Karen Ellis has certainly made her mark. She talks to Amy Ellis about remaining in pole position in its niche.
Interview - Roger Brown: Adding value for members
Roger Brown is nearing his second full year as managing director of the ECIC. Mairi MacDonald talks to him about the changes instigated and challenges ahead.
Interview - Imran Ahmed & Tony Sault: Advocacy assessed
With profitability in the motor insurance sector under increased pressure, Ernst & Young carried out a Europe-wide study to determine whether consumer claims experiences impact brand loyalty and what good service looks like. Jonathan Swift talks to Imran…
Insurance Insight Q&A: Aon Benfield
In the latest of a regular focus on European insurance companies and brokers, Stephanie Denton talks to Marc Beckers, head of analytics in Europe, the Middle East and Africa for Aon Benfield.
Interview - Bart de Smet: Return to fitness
Despite being one of the most high-profile casualties of the financial crisis, Ageas is now focusing on the future rather than the past. Jonathan Swift meets group CEO Bart De Smet to discuss its UK plans, acquisitions and why big is not necessarily…
Interview - Tim Oliver: The capacity for flux
Incoming president of the Forum of Insurance Lawyers Tim Oliver tells Mairi MacDonald how the organisation plans to adapt to a changing legal environment over the coming 12 months.
Claims supplement: The faces of the new revolution
Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors —…
Interview - Wayne Felton: Building interest
If building firm Mitie's entrance into the insurance repair market had not caused enough stir, the decision of its largest rival, Rok, to enter administration has raised even more interest in Mitie's plans. Leigh Jackson met the firm's property solutions…
Interview - Ray Cox: True Brit
Brit may have taken its time in naming a new UK CEO, but now Ray Cox is in place he tells Jonathan Swift he is eager to build on his forerunner's legacy.
Interview - Ian Foy: Return journey
After an antipodean adventure lasting 10 years, Insurance Australia Group's Ian Foy is back in Britain as UK CEO. He tells Jonathan Swift about the challenges he faces to turnaround the business and why IAG is here to stay.
Interview - Andrew Mckee: Planning for the next stage
Having taken over at Lloyd's insurer Mitsui, Andrew McKee talks to Jonathan Swift about his plans to move the company on, a decade after it launched.
Interview - Adrian Colosso: The comeback kid
Having come close to going bust in 2005, Daniel Dunkley talks to Heath Lambert's chief executive Adrian Colosso about the challenges facing the firm as it continues to punch above its weight.
Interview - Jon Greenwood: Into the hot seat
With a high turnover during the past seven years, the role of managing director of commercial and broker at RBSI could be seen as a poisoned chalice. Jonathan Swift talks to Jon Greenwood, the latest incumbent, about his optimism for the task in hand.
Interview - Terry Renouf: Opportunity knocks
BLM national senior partner Terry Renouf is halfway through his second term in the role. He talks to Jonathan Swift about leaving his mark on the law firm.
Interview: Looking to the future
Jason Howard, chief executive officer at Willis Re International and Specialty, tells Katherine Blackler about how broking has changed for the better.