Interview

Interview - Paul Evans: Axa's split decision

CEO Paul Evans didn't hang about when it came to splitting Axa UK's personal and commercial businesses - and now he's promising brokers great service, products and relationships, as Jonathan Swift discovers.

Interview - Imran Ahmed & Tony Sault: Advocacy assessed

With profitability in the motor insurance sector under increased pressure, Ernst & Young carried out a Europe-wide study to determine whether consumer claims experiences impact brand loyalty and what good service looks like. Jonathan Swift talks to Imran…

Insurance Insight Q&A: Aon Benfield

In the latest of a regular focus on European insurance companies and brokers, Stephanie Denton talks to Marc Beckers, head of analytics in Europe, the Middle East and Africa for Aon Benfield.

Interview - Bart de Smet: Return to fitness

Despite being one of the most high-profile casualties of the financial crisis, Ageas is now focusing on the future rather than the past. Jonathan Swift meets group CEO Bart De Smet to discuss its UK plans, acquisitions and why big is not necessarily…

Claims supplement: The faces of the new revolution

Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors —…

Interview - Wayne Felton: Building interest

If building firm Mitie's entrance into the insurance repair market had not caused enough stir, the decision of its largest rival, Rok, to enter administration has raised even more interest in Mitie's plans. Leigh Jackson met the firm's property solutions…

Interview - Ray Cox: True Brit

Brit may have taken its time in naming a new UK CEO, but now Ray Cox is in place he tells Jonathan Swift he is eager to build on his forerunner's legacy.

Interview - Ian Foy: Return journey

After an antipodean adventure lasting 10 years, Insurance Australia Group's Ian Foy is back in Britain as UK CEO. He tells Jonathan Swift about the challenges he faces to turnaround the business and why IAG is here to stay.

Interview - Adrian Colosso: The comeback kid

Having come close to going bust in 2005, Daniel Dunkley talks to Heath Lambert's chief executive Adrian Colosso about the challenges facing the firm as it continues to punch above its weight.

Interview - Jon Greenwood: Into the hot seat

With a high turnover during the past seven years, the role of managing director of commercial and broker at RBSI could be seen as a poisoned chalice. Jonathan Swift talks to Jon Greenwood, the latest incumbent, about his optimism for the task in hand.

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