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Commercial

Extending your reach.

CRM is being mooted as the latest cure-all for the insurance industry. But reaching customers requires more than expensive software solutions. It is vital brokers connect with their clients to ensure retention, says David Fanning.

Mould issue in denial.

Following last year's floods, the problem of mould is growing in the UK and mould-related damages of $30m awarded in the US are worrying insurers, warns Jeff Charlton.

Flagging sales?

Despite the growing likelihood of companies falling foul of Britain's increasingly complex employment legislation, the number of employment practices liability insurance policies bought in the UK is lagging behind the US. Charles Boorman explains why…

NU cuts concern.

The British Insurance Brokers' Association has voiced concern over Norwich Union's decision to shut ...

Lloyd's healthcare.

Lloyds TSB insuredirect is offering a new health insurance service enabling customers to get quotes ...

Cooperman jailed.

Stephen Cooperman, a former Beverly Hills eye surgeon who was involved in a £10m art insurance fraud...

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