Commercial
Collegiate loses crucial windfall shares test case
The insurance industry was landed with a multi-million pound bill by the High Court today in a crucia...
Russian for cover.
The Russian insurance market will become increasingly attractive to European insurers, said rating a...
Towergate cuts Dickinson's staff.
Towergate has confirmed it has cut two thirds of Midlands-based broker Dickinson's staff, following ...
Exchange FS wins e-contract for Bank of Ireland.
E-commerce specialist Exchange FS has won a £2m contract to implement a browser-based, point-of-sale...
Facing facts.
As the relationship between insurers and brokers begins to change in the wake of technological advances and as capacity in the commercial lines sector rises, face-to-face contact and good personal service can make all the difference, believes Diane…
Rising standards.
Insurance standards body Acord, which merged with data and e-commerce standards association WISe on ...
GEFI wins rights for Nationwide.
GE Financial Insurance Europe has won the exclusive rights to provide travel insurance to Nationwide...
Insurers must protect their name overseas.
Intellectual property solicitors have urged insurers to adopt risk management strategies to better pr...
Crossing the Rubicon.
Max Carruthers talks to Edward Murray about his new insurance industry venture Rubicon, which is adopting a whole new approach to the scope of insurance and, hopes Mr Carruthers, will move the traditional boundaries to processing business.
Appointment at iE.
iE has strengthened its insurance ebusiness management team with the appointment of Terri Sheperdigi...
Appointment at AIG Europe.
Tom Doherty has been made senior vice president, UK corporate accounts at AIG Europe. He has spent n...
NU: broker lifeline.
Norwich Union is set to offer a lifeline to intermediaries that decide not to join the General Insur...
E-xercising caution.
In holding back from committing themselves fully to the opportunities that e-commerce can offer, insurers run the risk of losing competitive strength in the market place, warns Martin Langham.
Uphill struggle?
Small to medium-sized businesses are currently experiencing a slump in the market cycle, but to keep pace as the competition steepens, brokers must use their initiative to reach and maintain a profitable level. Veronica Cowan explains.
Appointment at Miller Insurance Group.
The Miller Insurance Group has promoted Clive Adams of the group's UK business risks unit to directo...
Grievance with insurer.
John Withan, who rammed the glass-fronted CGNU building in London last week, was due in court on 20 ...
Lloyd's Members only.
Lloyd's has made sweeping changes to the way it deals with brokers, with centralised regulation being replaced with an accreditation programme. Rachel Gordon asks whether this has opened doors for brokers or is driving business away.
NU in Cable & Wireless deal.
The telecommunications group Cable & Wireless has signed a memorandum of understanding over a £350m ...
Marlborough goes to court in travel insurance dispute
Lloyd's insurer Marlborough is going to the High Court today in a bid to determine how many travel i...
The Risk Management Award
By involving every one of its 4000 staff in its risk management programme, East Lothian Council has saved nearly £2m - and made the area safer too, writes Lynn Rouse.
The Loss Adjuster Award
McLarens Toplis - the UK arm of which is now owned by outsourcing specialist Capita - decided its Property Management Portfolio had to be accessible whenever disaster struck, as Anthony Gould reports.
Reinsurance Innovation of the Year
GE Frankona Re took careful note of users' needs when it designed its online reinsurance tool for brokers. The easy-to-use system has already paid off in financial terms, reports Janina Clark.
Giving staff the skills to excel.
The emphasis on customer service in today's industry makes it more important than ever for firms to grasp the training nettle. Jane Bernstein looks at the options for brokers and insurers.
Customer Care Award
A staff fitness programme with a difference is bringing swift change to business practices at Zurich Personal Insurances. And the customers are the winners, says Jane Bernstein.