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Commercial

Net model failings.

This time last year, when six major insurers announced they were to work together to create a generi...

Courtage for sale.

CGNU has put its French general insurance commercial lines broker distribution business, CGU Courtag...

Trading standards.

An insurer's claims service is its shop window, offering customers a glimpse of what is in store. With rates hardening, the prioritising of service standards is more important than ever to ensure customers return, says Edward Murray.

Service by design.

Service providers have made their mark on the insurance industry and this month's Insurance 2001 event at the Business Design Centre will see both groups at the same venue. Jane Bernstein looks at how the relationship has changed.

End of the lines.

Following Independent's collapse, the industry has erred on the side of caution in assuming certain lines of its business. From small and medium size companies, this is understandable, but even the larger players are wary. Lynn Rouse gets the cover story.

Use IT or lose it.

Despite predictions of doom and gloom, e-business is becoming a powerful tool that will fundamentally change how companies develop and deploy their most valuable resource - people. Robert Davies explains how.

Uncertain times.

These are uncertain times, both politically and economically. More than ever, the insurance industry...

Appointment at Ace.

Julian Edwards and Neil Galletti have been appointed to head up a credit and political risks divisio...

Riskclick deal.

The London-based Worldwide Broker Network has selected e-commerce and risk management software speci...

Humana verdict.

A Florida appeals court has thrown out a $79.6m (£55m) verdict levied against Humana for cutting off...

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