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Claims

Questgates shake up sees founder resign

Questgates is to appoint three new board directors and enhance its senior management team, with effect from 1 July. The changes follow the company's first review since becoming a limited company and the acquisition of the equity of director David Miles.

NCR saves £500,000

National Car Rental has saved over £500,000 in successfully defending fraudulent insurance claims in...

Road safety flagged up

Yes Insurance is set to produce an analysis of the benefits of reducing the number of accidents on r...

Claims processing not a smooth rolling process

Patricia Clarkson took the strain on her third day in the witness box during the trial today as the former claims director was quizzed by Ian Winter QC over guidance notes that former chairman, Michael Bright, sought from her, writes Penny Sukhraj .

Indie over-reserving problem turned 180 degrees over time

Independent’s reserving position moved from one that appeared to routinely produce outstanding reserves that later settled at hefty discounts to one that by the end was producing reserves that were over-optimistic, writes Mark Geoghegan .

Groupama appoints Browell to lead personal lines claims centre

Groupama Insurances has appointed Nicola Browell as claims centre manager for the group’s personal insurances claims centre based in Portsmouth. Ms Browell has 10 years operational experience in insurance claims and in her new role will lead a team of…

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