Keeping your head above water
The insurance industry will come under intense scrutiny over the next few months as it attempts to deal with thousands of flood-related claims. David Bonehill explains that a co-ordinated approach is essential to ensure the industry's reputation remains intact but urges insurers to delegate authority
The next few months will be crucial for the insurance industry. While an unprecedented number of claims are dealt with, the industry's reputation could be dramatically improved - or seriously damaged
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