Trial and errors
Several high-profile cases of product recall and liability have served to highlight the potential for damage to a company's reputation, as well as harm to consumers. To demonstrate the complexity of the issues that can flow from a seemingly straightforward incident, a mock arbitration was recently held. Trevor Davies reports
From contaminated chocolate bars and petrol, to potentially self-combusting laptops, several recent high-profile incidents have served to highlight the importance of quality control and consumer
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