Claims
Exclusive content now available
Insurance Insight’s weekly update is now live with a look at cross-boarder technology, as well as a View from the Top opinion on how governments should support insurers efforts to deal with natural perils.
View from the Top: Getting wet feet is not enough
The events of summer 2010 made all too evident the dramatic consequences that global warming can have: the heat wave in Russia and the monsoon rains in Pakistan are extreme events that take place only very rarely.
Behind the technical curve
Despite each European country’s insurance market displaying unique characteristics the technology challenges remain consistent, Mike Davies, therefore, believes insurers should embrace an all encompassing platform to meet their needs as the banking…
Axis moves into Ecuador
Loss adjuster Axis International has launched in Ecuador in a bid to grow its Latin American presence.
Online giant Amazon enters the insurance fold with new service
Online retailer Amazon is to offer replacement goods to insurance policyholders, after launching a new service to rival established players such as Comet.
Quinn bidders getting cold feet over claims according to reports
Several of the bidders for Quinn Insurance have expressed fears over outstanding claims, according to reports this morning.
Quinn bidders getting cold feet over claims according to reports
Several of the bidders for Quinn Insurance have expressed fears over outstanding claims, according to reports this morning.
Amazon to launch insurance service
Online retailer Amazon is to offer replacement goods to insurance policyholders, after launching a new service to rival established players such as Comet.
Post Intelligence Benchmarking - Commercial Insurers: Waving - or drowning?
Insurance 360's groundbreaking survey of commercial insurers' performance reveals which ones have got their acts together and which ones need to raise their game. Peter Joy reports.
View from the top: Time for a reality check
Operating efficiently and profitably in a recession certainly focuses the mind as most of us are all too well aware. The characteristics of this recession for the commercial insurance market are, perhaps, different compared with previous downturns.
Lord Young rebuffs Arag as he promises action
Lord Young of Graffham has insisted that compensation culture "is not a hysteria, but a belief" in the wake of the publication of his long-awaited health & safety review.
Law report: Cable strike defence amended as further information released
This law report has been contributed by national law firm Berrymans Lace Mawer.
Comment - Rates: Tackling the flaws
Jack Brownhill asks why the motor market seems unable to learn from the past and tackle its structural flaws.
Allianz reaps benefits of MoJ's electronic claims portal
Allianz has made significant savings in the five months since the Ministry of Justice's electronic portal for road traffic accident claims was set up.
Postbox: Survey gives adjusters food for thought
May I congratulate Insurance 360 and its principal, Peter Joy, on his article, 'The loss leaders'
Claims Event news: Too late to join Iphone app stampede claims Swiftcover
Insurers that have not already created an app for Iphones should look to build a mobile site instead.
LV talks tough on fraud as senior claims manager Lawless imprisoned
LV has signalled its intent to punish internal fraud, after it emerged a former claims boss at Highway has begun a three-and-a-half year fraud sentence.
Claims Event news: Icelandic volcano highlights industry's shortcomings on media handling
The insurance industry must take firmer steps to generate positive press around its handling of crises that generate high volumes of claims, according to a media consultant.
MIB seeks clarification over credit repair
The Motor Insurers' Bureau has written to a number of its members to clarify the increasingly thorny issue of who should pick up the bill for credit repair, when an insurer discovers the other driver is uninsured.
Claims Event news: Ever-changing tide of regulation could leave some firms exposed
"They say it is only when the tide goes out that you know who has been swimming without their trunks on", said Ant Gould, chairman of the Claims Club, as he welcomed more than 200 movers and shakers from the claims industry.
Claims Event news: Majority wants MoJ RTA portal limit extended to £25 000
Some 60% of delegates at the Claims Event said they would welcome a move to incorporate claims for up to £25 000 in the Ministry of Justice's low value road traffic accident portal.
Legal Ombudsman: Open for business
As the Legal Ombudsman replaces the Legal Complaints Service, Michelle Garlick looks at the differences between the schemes.
Legal update - Claimant credibility: Making a challenge
Even when documents provide versions of events that are inconsistent with the claimant's pleaded case, Laura Collins still warns insurers over making assaults on their credibility.
Claims Event news: Premium increases not claims farming solution
Claims farming is a demonstration of "greed" and pricing is not the solution for insurers looking to tackle it.