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Claims

RBSI names new director

Royal Bank of Scotland Insurance has appointed RSA’s David Frost as director of technical and large loss.

Postbox: Customer communication key

I read with interest the recent interview with Imran Ahmed and Tony Sault providing insight into a consumer’s perspective of a motor claim and agree with the findings that demonstrate a “notable difference in satisfaction levels” between groups of…

Winter freeze claims tipped to top £3bn

Insurance claims caused by burst pipes this winter are likely to outstrip the £3bn loss arising from the 2007 UK floods after short-staffed insurers were unable to deal with claims efficiently, according to the managing director of the National Flood…

Brownsword joins Digilog

The former executive chairman of Brownsword Group, David Brownsword, has joined fraud investigation business Digilog as its new chairman.

Claims update: Calculation challenges

The path for a subrogation claim by Air France was cleared when the French court found Continental Airlines responsible for the 2000 Concorde crash. Frédérique Hardy examines the obstacles and challenges inherent in complex recovery actions.

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