Claims
Application fraud: insurance defence approaches outlined
Martyn Kyle, head of insurance at SAS, outlined a number of potential defence approaches to combating application fraud. These included using the media, screen warnings and capturing suspicious behaviour.
View from the top: a recipe for disaster
Some companies' belief that insurance policies can be sold like loaves of sliced bread makes a difficult situation worse.
Event insurance - market update: the show must go on
With the shift to music downloads, artists are looking to tour more to make money, generating demand but also new risks for contingency underwriters. Sam Barrett looks at the buoyant events insurance arena and finds a growth market, despite softened…
Law report: clarity needed to determine 'special relationship' status on defects claims
This law report has been contributed by national law firm Berrymans Lace Mawer.
Law report: judge finds in favour of solicitor over mental health doubts
This law report has been contributed by national law firm Berrymans Lace Mawer.
News analysis: alarming revelations for commercial cover
The recent Mactavish-Pricewaterhouse Coopers report that declared commercial insurance 'not fit for purpose' is a wake-up call to the market. Insurers, brokers, company boards, government and the buying community should all take note, says John Hurrell.
Postbox: competency is crucial
I read the recent article "A focus on training" regarding professionalism in the claims sector with interest and wanted to take the opportunity to comment as it strikes me that a parity of focus doesn't exist between expertise in the property and motor…
Motor claims: adding value to the claims process
The vehicle insurance and accident management worlds are at each others throats most of the time. Paul Hoyle looks at why co-operation is the only way forward.
News analysis - mesothelioma: getting the right guidance
In light of a recent Supreme Court judgment, which failed to produce the sought after clarity, Brian Goodwin argues that defendants should continue to strive for authoritative guidance on mesothelioma cases.
Credit hire - market update: time for a credit check
With the coming year shaping up to be just as busy as 2010 in the credit hire arena, Craig Dickson looks at the themes and issues likely to dominate.
Application fraud: insurers 'oblivious' to extent of issue warns IFB boss
Many insurers are totally oblivious to their exposure to application fraud, according to Insurance Fraud Bureau director Glenn Marr. And one of the prime reasons for this, he added, is its complexity and scope.
Credit hire - innovation - enter the claims processing matrix
Third-party intervention has failed to deliver the reining in of costs that insurers thought it might. Jon Ralph examines the idea of a collective, collaborative non-fault database, which would capture all claims.
Application fraud: customers need to understand seriousness of purchase
There is a fine balancing act between "the legal guff, educating customers and having a slick online process", when it comes to preventing ignorant or opportunist application fraud, according to John Salmon, head of insurance at Pinsent Masons.
Application fraud: shift in culture and focus needed to start tackling application fraud
The insurance industry "will need a shift in culture and focus" before it can start recording successes in application fraud similar to those it has already achieved with claims.
Wood sets sights on underwriting profit
Ecclesiastical has targeted an underwriting profit for 2011, despite its exposure to last month's earthquake in New Zealand.
Fraudster jailed after landmark ruling
A Bury man has been imprisoned for six months for his part in a complex motor insurance fraud in a landmark civil judgment.
In series - fraud: insurance fraud - a victimless crime?
With insurance fraud often seen as a victimless crime by the public, James Earp and Angela Gibson examine ways in which the industry can educate policyholders and pursue criminals.
Auto Windscreens to sign first major partner 'in weeks'
Auto Windscreens expects to sign up its first major insurance partner since its acquisition by Markerstudy "within weeks".
Application fraud: gaming the system accounts for 50% of online fraud
Half of all online application fraud comes from what is known as "gaming". That was the view of Martyn Kyle, head of insurance at SAS, who added the other 50% could be attributed to organised criminals.
Application fraud: step forward in fraud fight
The fact that underwriters are now starting to wake up to the issue of application fraud is a step in the right direction towards effectively combating the issue.
Law report: tribunal claimant case fails over causation hurdle
This law report has been contributed by national law firm Berrymans Lace Mawer.
Political focus - big society: what's the big idea?
The voluntary sector is one set for growth, as the government pushes its Big Society theme. Edward Murray looks at what impact this is having on insurance and how the sector is provided for.
Crawford fraud boss pinpoints social media as ideal weapon
Crawford & Company vice president of counter-fraud solutions Bobby Gracey has highlighted social networking websites as a new weapon that insurance companies can use to combat fraud.
No-fault forum shopping fears calmed by lawyers
Insurance lawyers have played down fears that proposals to introduce a no-fault system for clinical negligence claims in Scotland could result in forum shopping.