Claims
IRM launches Turkish version of ISO 31000 guidance
The Institute of Risk Management has launched a Turkish version of its ISO 31000 guidance.
Mapfre extends relationship with Dah Sing in China to road assistance
Road Assistance China has teamed up with Chinese insurance firm Dah Sing to offer its clients two new services.
Claims Awards deadline two weeks and counting
Following another tough year for many, the second annual Claims Awards, hosted by Post Magazine's Claims Club, will provide a spectacular opportunity for the entire claims community to showcase and celebrate best practice, innovation and excellence in…
Cega recruits doctors and bolsters IT
Emergency medical assistance and claims management provider Cega Group has recruited two new doctors to its medical team.
Countdown to EIS: Q&A with panel member Jan Auerbach
Jan Auerbach is senior vice president for the European risk management division at Chubb and will be taking part in a panel debate on the varying role of the broker across Europe at Insurance Strategy Europe taking place in Brussels on Wednesday 21 and…
The temporal scope of Rome II
Rome II was intended to bring about uniform choice of law rules but had left some uncertainty over when the regulation applied in cross border accidents. Tarek Uddin explains how the recent case of Homawoo has helped bring clarity.
SRA receives 121 ABS applications
The Solicitors Regulation Authority has revealed it has received 121 Stage 1 applications from organisations wanting to be regulated as an alternative business structure.
BT Claims to serve insurers and brokers
Telecoms firm BT's in-house claims arm has applied to the Solicitors Regulation Authority to become an alternative business structure, with plans to offer services to insurers and brokers.
Garwyn calls for "thorough" fraud investigation of claims to tackle compensation culture
Liability adjuster Garwyn has welcomed the government's initiatives to tackle the compensation culture following the insurance industry's meeting with Prime Minister David Cameron and business leaders.
Direct Line Italy selects provider for improved claims management system
Direct Line Italy is launching a claims management system to support the company's continuous growth and maintain customer satisfaction.
Axa UK CEO warns PM Cameron telematic rates are not a silver bullet for young drivers
The CEO of Axa UK & Ireland Paul Evans has warned PM David Cameron that telematics is not a silver bullet to sort out the issue of restrictive insurance prices for young drivers.
Spanish Supreme Court ruling puts paid to 14-year dam legal battle
The Supreme Court in Spain has ruled that the 1998 rupture of the Aznalcollar tailings dam near Seville, Spain, was not caused by a fault in the design of the dam.
Motor claims: Insurers must 'get their own house in order' over motor claims
Amid the public furore regarding escalating premiums and calls for greater consumer education on the rising cost of motor claims, some have suggested that the emphasis must be shifted back on to behaviour within the industry.
Video is next step for telematics
Technological advances in the world of telematics are expected to continue apace, following the claim that miniature in-car cameras could soon be installed to identify the number of potential claimants.
Rate rises could see upturn in market performance
The industry could see an upturn in the motor market this year, if rates continue to rise faster than claims inflation, but it ultimately hinges on whether insurers release or strengthen reserves.
Motor claims: Senior Labour MP dismisses LASPO as a ‘Christmas Tree’ Bill
The Legal Aid, Sentencing and Punishment of Offenders Bill has been criticised for limiting access to justice for poorer claimants and disguising the abuses of insurers and claims management companies as a compensation culture.
Market moves: MGAs making the moves
This week the recruitment space belonged to managing general agents.
Post Intelligence Benchmarking Financial and Professional Lines: Positive experience
The Insurance 360 Financial and Professional Lines report found standards to be high.
RTA Portal extension divides opinion due to lack of clarity and timescales
ABI welcomes changes but industry raises concerns over timescale for implementation.
Career development: CILA launches new diploma
The Chartered Institute of Loss Adjusters has launched a new claims handling diploma.
Market fears for unintended consequences as first ABS approval nears
The first alternative business structure could be greenlighted as early as next week.
Immediate medical triage may cut whiplash costs
Treatment Network boss Jonathan Cook told delegates that offering whiplash claimants immediate medical triage when they first phoned in their claim prompted 15% of callers to "spontaneously recover" from their injuries.
Government rules out legal curfew for young drivers
The government has dashed insurer hopes of legal intervention to curtail and curfew young drivers.
Comment: ELTO is not fit for purpose
Improvements are needed to help people trace their insurance policies, says Peter Watson, managing partner at Simpson Miller.