Claims
Merlin set for liquidation
Merlin Claims' joint administrators have recommended that the fallen loss adjuster enter liquidation once the administrative work is sufficiently complete.
RSA backs revised CoA judgment but calls for more government action
RSA has added its voice to calls for the government to use the Court of Appeal's revised judgment in Simmons v Castle as a springboard for further industry reform.
View from the top: The triumvirate of trust
Reservation of rights does little to reassure the customer that their insurer will honour its promise, says Nicolas Aubert.
Investing in the profession: CILA qualification passes milestone
The Chartered Institute of Loss Adjusters has revealed that 100 applicants have successfully passed its Ofqual-accredited insurance claims handling certificate.
Choosing an insurer: The bigger picture
Price is naturally a factor medium-sized businesses consider when choosing an insurance partner, but it's time they learned that it shouldn't be the most important.
Choosing an insurer: Avoiding the money trap
The rush to the bottom over price by customers can only hurt the industry, but brokers are well placed to stop the rot by offering their clients advice on the difference that choosing the right insurer can make.
Industry fears homeowner panic as flood agreement expiration approaches
Brokers in high flood-risk areas have accused the Association of British Insurers of failing to "nail its colours to the mast" amid growing concern over the lack of a long-term replacement for the Statement of Principles.
Insurance blogger backs regulation of 'murky' loss adjusting practices
An insurance blogger and former broker has added his voice to calls for loss adjusters to be regulated, after criticising the broking sector for its part in supporting unscrupulous firms that promote a "black economy".
BBC documentary series debunks myth of 'easy crime' insurance fraud
A 10-part exposé of the work of insurance fraud investigators is to be screened on BBC One from Monday.
Insurance Fraud Awards 2012 - The winners
Guests were welcomed to the 2012 Insurance Fraud Awards at The Brewery in London by Jonathan Swift, chairman of the judging panel, who congratulated the industry on its efforts to raise the profile of insurance fraud as a topic worthy of debate and…
Video: A choice based on expertise and value
Is sufficient focus given to the expertise and value provided by an insurer, and does it figure highly enough when the choice of underwriter is made?
Damages uplift is ‘moot’ point for Direct Line Group IPO
Accountancy firm BDO has claimed the Direct Line Group floatation is unlikely to be affected by the Court of Appeal’s decision to stop personal injury claimants, who have entered a conditional fee arrangement before 1 April 2013, qualifying for a 10%…
Exaggerated claim thrown out in entirety on grounds of "abuse of process"
A woman who exaggerated a personal injury claim has walked away with no compensation at all after a court declared her actions represented an abuse of process.
RSA victory prompts rival rethink on repair strategy
RSA has seen off one potential dispute relating to its controversial motor repair model after signing a bilateral agreement with Groupama Insurances, although it is unclear whether this will survive the completion of Ageas' acquisition of Groupama.
Interview: David Mairs - my side of the story
Breaking a seven-year silence on the firm he founded, David Mairs defends the sale of Merlin, then Ashworth Mairs Group, to Hermes for £62m, offering his insight into the loss adjuster's downfall, the state of the market and why the time is right for his…
Post magazine - 11 October 2012
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
Editor's comment: Stars of the small screen
With the British public's general view of the industry leaning towards a default 'big bad insurer', any opportunity to tip the balance back a couple of notches should be jumped on for maximum effect.
Allianz casualty boss wants MoJ fixed fee clarification
Allianz has become one the first major insurers to comment on the Court of Appeal's decision to revise the judgment made following the Simmons v Castle case relating to a damages uplift.
Alarm and RSA 'welcome' CoA revised damages uplift judgment
Risk management body Alarm has welcomed the outcome of today's Court of Appeal decision to reverse the initial 10% damages uplift judgment for conditional fee arrangement funded claimants.
Claims 2012: ABI brands Riot Damages Act "inadequate"
Last year's riots in England demonstrated the need for radical reform of the Riot Damages Act, according to Aidan Kerr, head of property insurance at the Association of British Insurers.
AGCS names head of marine hull and liability
Allianz Global Corporate & Specialty has appointed Chris Turberville as head of marine hull and liability UK.
Revised uplift judgment sparks impassioned responses from ABI and APIL
The Court of Appeal decision to revise its initial judgment relating to a 10% uplift in general damages has drawn contrasting responses from two of the key stakeholders from the hearing.
AMG founder Mairs returns to insurance fold with Merlin quartet
The founder of the now defunct loss adjusting group Merlin is poised to return to the insurance market in the first quarter of 2013 as an investor in a new building repair network.
Sheilas' Wheels unveils gender-neutral pricing strategy
Female-focused car insurer Sheilas' Wheels has outlined its plans to implement the European Gender Directive, which comes into force on 21 December.