Claims
C-Suite - Insurer: Offering true customer service
Companies sometimes forget that they need to fulfill a claimant’s needs rather than their own
Video: RSA's Kenny Leitch on driverless cars
Last week government ministers launched the UK’s driverless car trials in the Royal Borough of Greenwich - the location of one of the government backed projects which RSA is the insurance partner for.
Canterbury earthquakes could cost Lloyd's £2.8bn
Lloyd's has paid out NZ$4.2bn (£2bn) for the 2010 and 2011 Canterbury earthquakes in New Zealand and estimates a further payout of NZ$1.6bn.
Davies builds Irish footprint with Associated acquisition
Davies Group has acquired Irish loss adjusting and claims management business Associated Loss Adjusters.
$1bn stolen from banks in cyber attack, says security firm
Security firm Kaspersky Lab has estimated $1bn (£648m) has been stolen from around 100 banks and financial institutions since 2013 in an ongoing cyber attack.
ABI slams government’s lack of young driver reforms
The Association of British Insurers has criticised the government’s lack of action on young driver reforms for “putting young lives at risk and increasing the cost of motor insurance for young drivers unnecessarily”.
Video: Ifed head DCI Angie Rogers
Insurance Fraud Enforcement Department boss Detective Chief Inspector Angie Rogers tells Post news editor Callum Brodie about her vision of the fraud landscape and why prevention is better than cure.
Q&A: Ifed head DCI Angie Rogers
In her first interview since becoming head of the City of London Police's Insurance Fraud Enforcement Department, Detective Chief Inspector Angie Rogers unveils her agenda for the fight against insurance fraud.
Zurich's Asia-Pacific GI COR climbed to 100.6% in 2014
2014 saw a higher amount of large individual losses for Zurich's general insurance business in the Asia-Pacific region than the previous year.
LV research highlights 'compensation culture' strain on the NHS
Eight in ten UK car accidents where one driver accepts liability involve a compensation claim for whiplash, according to a study by LV.
Industry should not ‘bank’ on weather benefits says Zurich’s Smith
Several years of benign UK weather are likely to increase pressure on home and buildings pricing according to UK GI CEO Dave Smith who has warned peers not to ‘bank’ on the benefit of below average catastrophe activity.
Ifed boss DCI Rogers promises equal treatment in fight against fraud
Detective Chief Inspector Angie Rogers has vowed to work with members of the insurance industry on preventative measures to tackle escalating fraud having taken over the reins of the Insurance Fraud Enforcement Department.
Blog: How many men does it take to fix a kitchen? Part 2
The latest installment in Post editor Stephanie Denton's leaky kitchen saga is here - and things are not looking good...
Intelligence sharing agreement between IFB and police to target criminal gangs is renewed
An agreement between the Insurance Fraud Bureau and the Association of Chief Police Officers to share intelligence on organised criminal gangs between the insurance industry and the police has been reviewed and renewed due to its ongoing success.
Capita named as Flood Re managing agent
Capita has been appointed Flood Re's managing agent for a five-year term.
Costa Concordia captain sentenced for manslaughter
Francesco Schettino, the captain of the stricken cruise ship Costa Concordia, has been sentenced to 16 years in jail.
MP Evans to quiz local police bosses on insurance fraud resource
The chairman of the All-Party Parliamentary Group on Insurance and Financial Services has vowed to write to the Association of Police and Crime Commissioners to get a handle on the resource available to combat insurance fraud.
Criminal avoids return to jail for fraudulent forklift claim
A 36-year-old Bradford man has been sentenced to eight months suspended for a year and ordered to work 200 hours unpaid after attempting to con RSA out of £10,000.
Blog: How many men does it take to fix a kitchen? Part 1
The latest installment in Post editor Stephanie Denton's leaky kitchen saga is here - and things are not looking good...
Government asked to evidence flood defence funding plan
The Environment, Food and Rural Affairs committee has called for government to show how the partnership funding model for flood defences will deliver greater private sector funding.
Fraud Focus: Out of sight, not out of mind
Could the ruling in Damijan Vnuk v Zavarovalnic Triglav lead to a rise in fraud?
C-Suite - Insurer: No time to lose on cancer
Occupation-related cancer deaths are too high in the UK – more needs to be done to prevent them
Terrorism: Defusing the terrorism bomb
Despite recent terrorist attacks, the insurance market remains resilient, with losses in property damage and business interruption remaining low. However, what effect will the changes to Pool Re have?
Insurers vow to learn from CMA report blow to combat credit repair inflation
The Competition and Markets Authority’s decision not to address the rising cost of credit hire has led to a “free for all” in credit repair cost inflation, according to insurers, who have vowed to unite to tackle the issue.