Claims
Paul Lofkin, Crawford
With more than 20 years’ experience in the insurance sector, Crawford’s president for the UK and Ireland Paul Lofkin has a proven track record of driving strategic growth, encouraging innovation, and delivering effective results across the claims value…
Dan Saulter, Davies
Dan Saulter, group CEO of Davies, has sauntered into Post’s Power List this year after stepping up the global business's ESG and EDI efforts in 2024.
Donna Scully, Carpenters Group
Donna Scully is joint owner and director of insurance and legal services provider Carpenters Group and she isn't afraid of fearlessly tackling topics such as fraud and social mobility in the sector.
Moped driver found to be fundamentally dishonest
A moped driver has been ordered to pay £25,000 after dashcam footage revealed that a personal injury claim made following a road traffic accident was fundamentally dishonest.
Gibson, Johnson and Malik... do we read too much into parting words?
Content Director’s View: With a trio of senior claims managers moving on in recent weeks, Jonathan Swift reflects on whether they were given enough due praise, and as a consequence did their outgoing employers open themselves up to people reading too…
And-E and Keoghs take aim at unfounded credit hire claims
Aioi Nissay Dowa and Keoghs have highlighted the issue of unfounded credit hire claims after securing a 98% saving on a claim through the courts.
Quarterly weather damage claims payouts hit record £200m
In the first quarter of this year, claims for weather-related damage to people’s homes and possessions topped £200m for the first time ever, according to data from the Association of British Insurers.
Cyber claims decrease following 2023 spike
Research from Marsh has revealed that UK cyber claims decreased by 20% in 2024 following a spike in 2023.
How an uptick in deliberate fires is testing loss adjusters
Simon Jones, client services director at Woodgate & Clark, examines how the insurance industry is dealing with an uptick in the number of deliberate fires in public buildings.
Why Treasury’s £15 whiplash reform dividend doesn’t stand up to scrutiny
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, says that HM Treasury’s recent report on the effects of the Civil Liability Act raises more questions than it answers.
Q&A: Craig Foster, Ondo Insurtech
Craig Foster, founder and CEO of Ondo Insurtech, the first insurtech to list on the London Stock Exchange, discusses with Insurance Post what makes its flagship claims prevention technology unique, the growth opportunities the technology offers and the…
Group sentenced for £320k crash-for-cash scheme
Members of an organised crime group have been sentenced for their roles in a £320,000 crash-for-cash scheme.
Managing Silicosis risk
Exposure to silica or stone dust has long been recognised as a potentially fatal workplace hazard but worrying cases that have hit the headlines are increasing concern.
MGA boss warns over sliding scale commission deals
The use of sliding scale commission arrangements in the managing general agent space could have the same disruptive impact on the fleet and commercial vehicle market as past withdrawals of unrated capacity.
Storm Éowyn losses creep up to £592m
Perils has increased its industry loss estimate for Storm Éowyn to €696m (£592m).
Thatcham building closer ties with Chinese car makers
Thatcham Research is building closer relationships with new entrants including Chinese manufacturers since it introduced its new Vehicle Risk Rating system and insurability by design (IBD) proposition.
Motor repair skills gap still a concern that needs addressing
Experts have addressed the ongoing issue of a lack of skilled technicians being able to service more complex vehicles at the point of claim.
Gallagher on the hook for up to £5m damages
The High Court has ruled Gallagher could owe damages of up to £5m to a housing trust due to its negligence resulting in its client missing out on data breach cover.
Gibson and Johnson to exit Allianz following claims shake-up
Allianz’s commercial and personal lines claims heads are to leave the business Insurance Post can reveal.
Fake injury fraudster found out for fibbing
A claimant seeking more than £1.2m compensation from First Central for injuries allegedly sustained in a minor road traffic accident has had his entire claim dismissed.
Is the insurance industry ready for the full force of climate change?
Bharat Raj, head of London markets at insurance consultancy Broadstone, examines whether the insurance industry is adequately prepared for the magnitude of climate change-related losses.
Why is the insurance industry so reluctant to stand up for itself?
Trade Voice: Chris Hall, CEO of QuestGates and a member of the Chartered Insurance Institute’s Claims Community Board, hits back at the bad press the industry can often receive – but observes that sometimes, the sector doesn’t help itself.
Was I too quick to write off loss adjusting start-ups?
Content Director’s View: Having concluded that loss adjusting start-ups are diminishing in numbers due to compliance, procurement and lack of market disruption content director Jonathan Swift revisits the question of what might help someone buck the…
Blog: A new era for electric vehicles
Electric vehicles (EVs) and zero emission driving are already proving contentious issues as we move into the second quarter of 2025.