Claims
Insurance Insight weekly update live - 21 October
Insurance Insight’s weekly update is live with an article on how brokers need to be up to date on the cyber risks their customers are facing; and a feature of how Lloyd’s of London has spread its each across Europe.
Lloyd’s in Europe
Lloyd’s of London is no longer only accessed through London and has spread its reach across the globe in recent times. Francesca Nyman asks how established it is in Europe and what challenges it faces here.
Carpet company boss found guilty of arson and insurance fraud
The boss of a large carpet warehouse company, has been sentenced to five and a half years in prison after being found guilty of arson and fraud after a fire broke out at his Knowsley-based depot in 2009.
Insurer liabilities grow under larger compensation payments ruling
Personal lines motor insurers will be forced to pay larger compensation payments to bodily injury claimants over longer periods of time due to the growing popularity of a 2003 legal ruling.
NW England bodily injury claims largest in UK and America
The Institute and Faculty of Actuaries has welcomed the government decision to ban referral fees after its research found claims management companies (CMCs) pocketed almost £500m last year.
DCS opens Brisbane office
Devonshire Claims Services (DCS) has opened a new office in Brisbane.
Your say: Work flow enhancements
I write in response to the article on WNS Assistance’s property service launch and just wanted to clarify the new technology invested in to deliver an innovative claims service for the insurer and broker market.
Editor's comment: Yet another call for action
How often do we hear that rallying cry for the insurance industry to up its lobbying credentials and persuade government to deliver change that will safeguard both citizens and businesses alike? All too often.
MYI secures appointment to handle Manchester riot contentious claims
Loss adjuster MYI has been exclusively appointed to handle high-value and contentious claims against the police from the Manchester riots in August.
Market moves - 20 October 2011
This week the main movers and shakers were loss adjusters, with Davies, Woodgate & Clark and Advanta all making major appointments.
Claims event: PI lawyers unmoved as insurers call for legal claims costs reduction
Personal injury lawyers refused to bend to insurance industry demands for the cost of processing legal claims to be reduced, following the imminent abolition of referral fees, in a heated panel debate.
Claims event: Record unemployment could boost interest in industry
The UK’s record level of unemployment could provide a recruitment opportunity for the insurance claims sector, Aviva technical claims manager Tim Andrews suggested.
Claims event: Seddon: social media use is ‘bonkers’
Using social media in claims handling is “bonkers” and companies risk “shooting themselves in the foot” if they embrace Facebook and Twitter, the insurance industry has been warned.
Claims event: ABI urges ‘shared responsibility’ for flood cover
Homeowners living in high flood risk areas could potentially see their insurance part-covered by government subsidies after the Statement of Principles agreement expires.
Claims event: Straw blasts 'made-up' whiplash injuries
Former Justice Secretary Jack Straw, pictured, has backed Ken Clarke’s proposals to make the payment of referral fees a criminal offence, while also branding whiplash a “made-up injury”.
News analysis: Call for mandatory sprinkler systems reignited by Dunelm Mill fire
On 6 October 2011, local fire fighters lamented the absence of sprinklers in a Dunelm Mill store that suffered a major blaze on the Orchard Retail Park in Willenhall, Coventry.
Cyber liability: Getting hacked off
Back in 1983, when Hollywood produced a film about a young boy inadvertently hacking into military systems, the possibility of such an occurrence seemed the stuff of fantasy and doom-mongers.
Fraud occupancy: Occupational hazard
With a decrease in the number of mortgages being approved by lenders, insurers must be alive to a potential rise in occupancy fraud by those looking to buy-to-let.
In series - Lloyd's & London Market: An eye on the future
Lloyd’s and the London market has a fantastic reputation and its inherent creativity and principle of continuous self-improvement should be feared by its competitors.
Post magazine – 20 October 2011
This week the Post team reports on the reason behind Imperial Consultants’ Ian Hogarth’s move to LAS Claims Management.
MA Assist launches new claims case management system
Insurance claims and building repair specialist, MA Assist, is set to launch a new claims case management system as part of its plans for future innovation and growth.
Hogarth’s Imperial exit sparked by ‘difference of opinion’ - Insurance News Now
Post reporter Callum Brodie outlines this week's major general insurance stories including the reason behind Imperial Consultants’ Ian Hogarth’s move to LAS Claims Management.
InFront Innovation become first carbon neutral claims handler
Eco-friendly employees at InFront Innovation are celebrating after becoming the first UK claims handling firm to comply with the British Standards Institute benchmark for carbon neutrality.
Drainage firms merge to create £50m turnover
Two independent drainage companies have merged in a bid to create a £50m turnover in the provision of specialist services to household, industrial, commercial, transport and water sectors.