Claims
How insurers dodged a bullet over storm Ciarán
Tegwen Gabb, senior weather and climate analyst at Eurotempest, reveals how close the UK insurance industry came to sustaining one of its largest insured losses of all time from storm Ciarán.
Pete Allchorne elected Foil president
Pete Allchorne, partner at DAC Beachcroft, has been elected president of the Forum of Insurance Lawyers.
Brace yourself for claims following Black Friday
Ahead of Black Friday on 24 November, Sophie King examines the impact that challenges affecting the global supply chain could have on product recall and liability claims for insurers.
Podcast: How inflation and the Consumer Duty transformed insurance in 2023
How inflation and the Consumer Duty resulted in premiums increasing, cover stripped back and product supply shrinking in 2023 is the focus of the latest Insurance Post Podcast.
What do thieves do with stolen cars?
Stealing cars can be a lucrative opportunity for criminals. In most cases, these types of crimes are highly organised and complex. But what do thieves do with stolen cars? And why do vehicle thefts rise year after year in the UK?
CII’s Suzi Rackley asks if it’s enough to Build Back Better
Trade Voice: Suzi Rackley, client director at Howden Private Clients and member of the Chartered Institute of Insurers’ broking board, argues the industry needs to push beyond Build Back Better to ensure the UK is flood-ready by 2039.
60 Seconds With... Woodgate & Clark’s Glyn Brookes-Humphrey
Glyn Brookes-Humphrey, director of regional operations at Woodgate & Clark, reveals he would love to be a hunchback lawyer in Tudor times and why he doesn’t take anything or anyone for granted.
Jail time for claimant who forged daughter’s birth certificate
QBE Insurance, along with Keoghs, have successfully pursued 20 counts of contempt against a claimant who falsely claimed damages of £600,000 following a workplace accident.
Why AI use in insurance legal services is set to accelerate
Simon Murray, head of insurance business services at DWF Law, explains why the use of AI in legal services could soon accelerate.
IFB reveals how AI has sped up detection of fraudulent claims
One year on from launching its AI counter-fraud solution, the Insurance Fraud Bureau has revealed how the tool has “elevated” the sector's fight against fraud.
Managing underinsurance risks and valuations
Analysis: As inflation continues to be an issue across all lines of insurance, Sam Barrett explores how brokers can use AI to manage underinsurance risk and valuations.
Ageas reveals it is developing an AI claims assistant
Tom Quirke, chief actuary at Ageas UK, shares how the personal lines insurer is already ensuring humans and AI work in synergy to allow agents to focus on meaningful relationships with customers.
How holograms and synthetic IDs are transforming fraud
Joe Stephenson, director of digital intelligence at insurtech Intertel, on the future of insurance fraud and how holograms in the courtroom could help catch more criminals.
Day one benefits animation
With most insurance policies, if you don’t make a claim then you don’t get any real benefit from them. ARAG's Essential Business legal policy is different, it offers a wraparound legal service from day one. Watch this animation to find out more.
Sedgwick appoints Neil Gibson as UK CEO
Sedgwick has promoted chief operating officer Neil Gibson to the position of UK CEO.
Why AI is a critical requirement for an insurer
Patrick Hayward, consultant at Altus Consulting, explains why artificial intelligence will become a critical requirement rather than a nice-to-have for an insurer.
For AI to dominate the future it shouldn’t forget insurance past
Editor’s View: Emma Ann Hughes’ recent claims experience suggests artificial intelligence could learn a lot from the acknowledgements sent via snail mail in the past.
Insurers risk being ‘left behind’ if they don’t share data
Insurers that don’t share claims data with the wider market risk being “left behind”, LexisNexis Risk Solutions’ James Burton has told Insurance Post.
MoJ told to fix whiplash before introducing more reform
Panellists speaking at an Association of British Insurers event about civil justice urged the Ministry of Justice to fix the whiplash reforms before bringing about any new further changes that affect the motor insurance sector.
Building bespoke partnerships - Lanyon Bowdler
In this video, last year's clinical negligence lawyer of the year at the Personal Injury Awards, Beth Heath of Lanyon Bowdler, talks about her experiences working with ARAG and a special scheme developed for lower value claims following the Shrewsbury &…
Implementing dual PI discount rate could be ‘complicated’
Speaking at an Association of British Insurers event, a panel of experts agreed that while a dual discount rate could lead to better accuracy, it could prove to be very complicated to work with.
ARAG shortlisted for three more awards
ARAG has been no stranger to awards ceremonies this year, but even we were pleasantly surprised to hear that our work has been acknowledged with nominations in no fewer than three different categories in this year’s Personal Injury Awards.
Video: How mediation can be a quick way to resolve legal disputes
Litigation can be time consuming and stressful. This video highlights how mediation can be a quick way to resolve legal disputes quickly and effectively.
ARAG do's and don'ts animation: How to complete your claims form
This animation provides information for ARAG's customers on how to complete your claims form and some top tips to follow. Areas covered include employment claims, property claims and contract claims.