Claims
This week: heatwave, hurdles and honours
Our neighbours in France may have hit their highest ever recorded temperature this week as the heatwave that struck Europe saw schools closed, but Post revealed motorists holidaying there will not be able to claim compensation if they are struck by an…
Lamp customers see first FSCS pay outs
The Financial Services Compensation Scheme has today made its first payments to policyholders affected by the collapse of Lamp Insurance.
CRL identifes potential alternative insurer to take on Alpha policyholders after missed deadline
BCR Legal Group appointed representative CRL failed to find an insurer to take on its Alpha policies by the May deadline set by the Financial Services Compensation Scheme, but it has been given more time as the firm has a replacement in its sights.
Insurers and lawyers ‘open’ to ABI-backed review on limitation law for child sexual abuse claims
Exclusive: Insurers and insurance lawyers have reacted positively to the Association of British Insurers’ calls for a review into limitation law in child sexual abuse claims cases.
ABI backs review on child sexual abuse claims limitation law
Exclusive: The Association of British Insurers believes that there is a need to review limitation law surrounding cases of child sexual abuse and has pledged to engage with the Independent Inquiry into Child Sexual Abuse, survivors and lawyers.
Rob Smale joins Claims Consortium Group as NED
Rob Smale, former claims director at Ageas, has joined the board of Claims Consortium Group as a non-executive director.
Blog: Will Brexit fundamentally change the dynamics of travel insurance?
The UK's withdrawal from the EU could leave many travellers with pre-existing medical conditions struggling to get cover. Aquarium Software's product marketing director Mark Colonnese suggests a solution whereby insurers bid against each other to cover…
Research: In search of trust in the personal lines market
Insurance suffers from a bad reputation. Ian Hughes, CEO of Consumer Intelligence, asks what changes firms could make to improve this in the future
Roundtable: Digital Transformation – to what extent has hype turned into action?
While the topic of digital transformation has been around for the past decade, consultancies continue to warn that further transformation is required. Post, in association with Marklogic, held a roundtable with senior figures from the insurance industry,…
Analysis: The future of pricing - Tightening the noose
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action.
Analysis: The future of pricing - A responsible revolution
Change is hitting insurers at a much faster pace than ever before. Are they ready to keep up and able to re-establish some of the trust that has been lost?
Brexit: UK motorists unlikely to get compensation from hit and runs in France
Exclusive: Motorists driving in France will not be able to claim compensation if they are struck by an uninsured or untraced vehicle after Brexit.
Axa and Europcar discussed the future of mobility during Post webinar
The best minds in motor insurance are already grappling with how to manage the new risks that come from evolving automotive technologies – from connected and electrified vehicles to full-blown autonomous motoring.
Video: Data from motor crashes will help reduce fraudulent claims
Exclusive: Damage analysis from dozens of high speed car crashes could help traffic investigators spot fraudulent traffic collisions.
FSCS lifts lid on response to collapsed insurers
The Financial Services Compensation Scheme has helped compensate tens of thousands of policyholders following the collapse of five unrated insurers over the past three years. Chief operating officer Jimmy Barber talks to Post on efforts to recover cash…
Blog: What's stopping customers being given more choice for replacement mobility?
From vehicle size to type, motorists need to be given greater choice by insurers when their car is off the road. James Roberts of Europcar Mobility Group UK outlines some suggestions as to where flexibility could play a greater role.
Ecclesiastical warns of 27% surge in claims following £225,000 church roof theft
Ecclesiastical has warned of a surge in large-scale metal thefts from churches, following a major £225,000 theft from a church in Hertfordshire.
The Post Claims Awards 2019: Full list of winners
Who won what at last night's Post Claims Awards?
Direct Line motor head warns of 'dangerous' autonomous vehicle tipping point
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Insurers must work with the repairer sector to keep it from 'dying on its feet'
Motor insurers, manufacturers and repairers must tackle their “dysfunctional relationship” and work together if the sector is to remain relevant with increased technology being added to vehicles.
Insurers need to raise awareness on keyless car thefts
Insurers and manufactures have to educate customers on the risks of keyless car thefts, a conference heard.
Zurich UK CEO: Ban hands free phone use in vehicles
Strict laws to prevent drivers using mobile phones – even hands free – would have the biggest impact on vehicle collision numbers, the Zurich UK CEO told Post's Motor Insurance World event last week.
CII's Sian Fisher on how professionalism affects reputation in insurance
Good reputation takes time to build but Sian Fisher, CEO, Chartered Insurance Institute, explains how being transparent, diverse and having a commitment to professionalism can help the insurance industry achieve this.
Blog: To beat fraud, insurers have to tear down internal walls to future-proof their business
The insurance industry continues to treat cyber attacks and fraud as two independent problems. However, Dennis Toomey, global director of counter fraud analytics and operations at BAE Systems, argues they are in fact one and the same – and until the…