Claims
Acrisure acquires CRK; Sian Fisher's next move; Premium Credit hire personal lines and e-trade director
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
ABI's James Dalton to replace Ben Fletcher at IFB
In a wave of senior appointments, the Motor Insurers' Bureau has appointed the ABI's James Dalton as chief services officer.
Mass renews call for early review into OIC tariff
The Motor Accident Solicitors Society has renewed its call for an early review of the tariff of damages for low-value road traffic accidents, as recommended by the Lord Chief Justice of England and Wales.
E-scooter legislation must be mandated 'urgently' amid further trial extensions
Despite e-scooter trials being extended until May 2024, there is hope that legislation will be introduced sooner rather than later.
Markerstudy's Clare Lunn is set to lead the charge against opportunistic fraud
As the threat of opportunistic fraud rises in the face of the deepening cost-of-living crisis, Clare Lunn, Markerstudy’s head of counter fraud, calls on the industry to join together to continue to tackle this crime and the fraudsters behind it.
Video: Leveraging digital trends in insurance - Part one
How can insurers leverage digital?
Infographic: 2022 UK pet insurance facts
Updated for 2022, this infographic provides a snapshot of the trends, challenges, opportunities and growth drivers for pet insurance in the UK. Topics covered include pet insurance in numbers, claims trends and average premiums.
Interview: John O’Roarke and Ronan McCann, HF (formerly Horwich Farrelly)
Having overseen a name change from Horwich Farrelly, CEO Ronan McCann and chairman John O’Roarke explain how the rebranded HF is shaping up for a future of diversification, M&A and staff ownership as it looks to become the Admiral of the legal sector.
Analysis: The power of shareholders
R&Q recently faced a shareholder rebellion over its executive chair. It's not the first and it won't be the last time shareholders disagree with a firm's operations. Post reviews the result, and asks how much power shareholders really have?
The future of claims
Each insurance claims experience is an opportunity to connect with customers for unique and personalised communications.
Insurance fraud from A to Z
This A to Z insurance fraud guide aims to collate CRIF’s research and experience in the insurance fraud field into one place.
Insurance fraud - but not as we know it
The UK insurance market is heading for unchartered waters when it comes to insurance fraud.
Q&A: David Philips, GIFC
David Philips, chair of the GIFC, talks to Scott McGee about General Insurance Fraud Committee's plans for 2022 and beyond, the plans to work more with the government, and the key strategies it wants to implement to protect customers from fraud.
How different views on digital transformation impact customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity, but a misalignment in strategic goals is slowing progress.
Industry responds 'sensitively' to event cancellation in wake of Queen’s death
Organisers have seen many of their events cancelled since the Queen passed away earlier this month, despite clear guidelines from the government. However, the insurance industry has responded to these cancellations with sensitivity
Analyst answers: Don't underestimate the power of image data
Images are everywhere, from personal phones to ATMs to video doorbells. These images can tell stories, prove facts, and reveal so much. So, how does this apply to insurance?
Can artificial intelligence remove bias in data-driven decisions?
The insurance industry has a natural interest in leveraging data analytics and human bias is an indisputable challenge when we aim to extract business value from data.
Intelligence: Tackling subsidence surges in a climate change era
With hot summers becoming more likely in the future, subsidence surge and event years may be the new norm. Fiona Nicolson looks at how insurers are preparing for these claims in a climate change environment.
AIG and Lloyd's insurers reject case advanced by Aercap in $3.5bn claim
Insurers have rebuffed claims from aircraft leasing giant Aercap that it is owed either $3.5bn under its all risks policy or $1.2bn under its war risks policy for the dispossession of aircraft by Russian airlines earlier this year.
Towards smarter, efficient and trusted insurance marketplaces through computable contracts
How can computable contracts and distributed ledger technology benefit insurers?
60 Seconds With... Adam Parry, Sedgwick
Adam Parry, head of home investigations at Sedgwick, shares with Post the joys of financial independence, and his love of football and Celine Dion.
July cyber-attack causes backlog for Davies
Davies Group is working to mitigate the impact of backlogs caused by a cyber-attack it suffered at the end of July.
Intelligence: The fallout from Russia without love
On 24 February, Russia invaded Ukraine in a major escalation of the Russo-Ukrainian War that began in 2014. Edmund Tirbutt investigates how UK insurers have responded to the knock-on effect from the war, and the impact that this might have in the long…
Insurers agree FCA price walking ban benefits customers, but ‘doesn’t mean renewals will always go down’
Insurers have disputed Which? survey results saying the majority of their car and home insurance customers are seeing their prices go down which demonstrates that the ‘new rules are working’.