Claims
Connected garage among topics of IBIS 2017
The collision repair market and the connected garage are among the topics that will be discussed by the International Bodyshop Industry Symposium at its global summit 2017 taking place in June in Madrid.
Blog: The young and the connected, the new face of claims handlers
Businesses in the insurance sector have to deal with change from a ‘new' type of social-savvy policyholder. Engaging and empowering your workforce is the best way to go about it, and technology provides the tools for it.
Fire claims: Not getting burnt
The Enterprise Act may expose inefficiences in the way claims are handled – and fire investigators could feel the heat, as any delay in investigating may cost
Blog: The future of CMCs
Listening to the entirety of the Second Reading debate on the Prisons and Courts Bill last week, I was reminded once again of the pitfalls of short-sighted and ill-thought-out policy changes in the claims sector.
AA profits hit by greater aggregator spend
AA saw profits dip by 2.6% last year due to a higher marketing spend on aggregator sites.
IUA calls for reform on the discount rate as increase in premiums are becoming 'sizeable'
The International Underwriting Association has joined insurers and called for a reform of the discount rate and the way in which personal injuries are analysed and settled.
Six out of 10 insurers have signed up to fraud database
Six out of ten general insurers have signed up to the Insurance Fraud Register, new figures reveal.
Trade voice: Navigating the new legal landscape
The legal landscape around the insurance industry and the claims sector is approaching a period of unprecedented change.
Blog: Being prepared for a ransomware attack
Imagine this scenario: Your employees walk into the office on a Monday morning, turn on their computers and a message appears demanding payment to access company systems and data.
Discount rate cut could triple PI claims costs: Marsh
Changes to the personal injury discount rate could increase the cost of personal injury claims by as much as three times, according to Marsh.
11 more insurers join automated subrogation platform
Validus has added 11 insurers to its Verify subrogation portal community following Aviva and Ageas going live on the platform in 2016.
Payouts for employers’ and public liability claims 'significantly' climb
Insurance payouts for small employers’ and public liability personal injury claims have increased significantly over the past two years, climbing to an average value of nearly £4,000 by the end of last year.
Blog: Fracking is a dirty word
Fracking has been given the go-ahead in Lancashire and insurers need to consider the risks associated with the technique.
Claims manager 'driven by greed' steals £1.8m from AJG
A former claims manager at Arthur J Gallagher has been sentenced to five years in prison after stealing more than £1.8m from the company.
CIBA: Insurers need to offer more comprehensive cyber policies in time for GDPR
New methods of hacking and types of cyber breach could lend themselves to greater fines following the incoming General Data Protection Regulation.
Credit insurers look to capitalise on Brexit fallout
Any hint of an economic downturn inevitably results in forecasts that demand for trade credit insurance will soar. So, predictably, Brexit has sent the PR machines of the major credit insurers into overdrive.
ABI warns passengers affected by laptop ban on flights
Passengers affected by a ban on large electronic items in the aircraft cabin have been warned to check with their insurers before flying.
Supreme Court makes landmark ruling on AIG aggregation case
A Supreme Court ruling has decided that the 214 claims made against ILP Solicitors, insured by AIG, should be settled as two claims rather than one.
EU data laws 'could leave insurers vulnerable to fraud'
Insurers could face disruption to their pricing and anti-fraud capabilities due to the General Data Protection Regulations that are to be put in place next year.
Interview: Adrian Furness, Covéa
Covéa’s Adrian Furness was recently appointed claims and operations director, having previously held the role of claims director. Post sat down with him to discuss his new appointment.
Cyber regulation: Cyber’s new rules
The tightening of data regulation next year could drive demand for cyber cover and, with the reporting of breaches becoming compulsory, it may help underwriters price this new risk ever more accurately
AIG rolls out telematics app to seek Singapore's best driver
Global insurer AIG is on the look out for Singapore's best driver using telematics technology.
QBE Australia appoints Jon Fox as general manager of claims
QBE Australia and New Zealand has appointed Jon Fox as executive general manager of claims.
Blog: Mishcon ruling won't set solicitors' PI premiums rising
In the often challenging world of solicitors' professional indemnity insurance, the conveyancing field has long held a high-risk reputation due to its propensity for claims generation. Now a new lawsuit has hit the headlines, with the controversial…