Claims
Claims Club: Insurers urged to be proactive in industrial stress claims
Insurers have been told they have the opportunity to be proactive and "not only address the balance sheet but show they care" about industrial stress.
Claims Club: Next government must address young driver issue
The insurance industry has a "friend" in Europe in the shape of Lord Jonathan Hill, the EU commissioner for financial services and capital markets, no matter what happens in May.
5 things we didn't know this time last week
It's been a busy week in the news with Towergate and Gallagher swapping staff and insurers puffing out their chests to reveal their results so you might be forgiven for missing other news that has happened this week.
Blog: Noise-induced hearing loss
Ian Hollingworth of ECIC looks at the reasons behind the recent explosion in deafness claims and asks how the industry should best respond.
Cold-calling and claims regulation on taskforce agenda
Cold-calling and the regulation of the claims sector are two further areas to come under the microscope of the government fraud taskforce.
Landmark judgment on credit hire sees court adopt “lowest reasonable rate” approach
A Court of Appeal’s judgment today has been hailed as a major breakthrough for insurers, putting a stop to the inflated rates that credit hire organisations have been allowed to charge in recent years.
Charles Taylor agrees deal to buy The Strike Club
Charles Taylor has announced that it has entered into an agreement to acquire three of the operating companies of SC Management, the independent, dedicated management companies of The Strike Club.
Legal Update: Personal injury claims for new employers
Khalid Mahmood examines transfers taking place under TUPE and what this means for PI claims
Online court proposal queried as a 'white elephant' for insurance claims
The proposal to introduce an online dispute resolution system for civil claims below £25,000 has been branded "overly ambitious" and a "potential white elephant" by industry commentators who have called for thorough testing before such a system is…
Ascot and Beazley named among claims service improvers in Gracechurch report
Ascot, Beazley and RSA are among the London market insurers that have increased their net satisfaction ranking for claims service, according to research from Gracechurch consulting.
Insurers tried to influence child abuse inquiries, says former social services director
Councils and insurers have been criticised following an investigation into the set-up of child abuse inquiries at children's homes.
Claims rising from Cyclone Marcia
So far almost 9000 claims have been lodged in Queensland as a result of last weekend's Cyclone Marcia according to the Insurance Council of Australia.
Charles Taylor announces double acquisition
Charles Taylor has announced two acquisitions from the Standard Club; a 50.1% stake of Almond One and a 100% stake of Almond Two.
Online dispute system to present industry with 'disruptive technology' challenge
The insurance industry should embrace the challenge of harnessing a new form of disruptive technology if an online dispute resolution system is rolled out to deal with low-value civil court cases in England and Wales.
Innovation report predicts shake up of property market by digital 'revolution'
Property claims handling and risk management in the UK is on the threshold of a technological revolution similar to that being experienced in the motor market, according to a report published today (19 February) by the Innovation Group.
Blog: Bullying and harassment workshop 2015
Solicitor Mariel Irvine discusses a recent seminar her firm ran for insurers and employers on the successful defence of bullying and harassment claims
Cunningham Lindsey appoints Lewis as In Trust director
Jane Lewis has been appointed director of In Trust and is to join Cunningham Lindsey's board with immediate effect.
Thailand's online distribution heats up
The insurance industry in Thailand is waking up to the benefits of digital distribution channels as the market bounces back to double-digit premium growth writes Nicky Burridge.
Brisbane hailstorm hurts IAG's first half profits
Catastrophes and reduced reserved releases contributed to IAG's 9.8% fall in profits in the first half of its financial year through 31 December.
Personal Injury: One rule for government, one rule for insurers
The introduction of the Criminal Injuries Compensation Authority tariff list in 2012 means that insurers are now paying out much more to personal injury claimants than the government
RTA Claims Portal supplier tender process extended
The tender process for the RTA Claims Portal’s hardware and software supplier has been extended to allow for a higher than anticipated amount of information provided by prospective suppliers to be processed.
Motor: The sharks are circling
A number of threats to the UK motor market are currently occuring – driverless cars, motor manufacturers muscling into the sector, the competitiveness of pricing. But can these challenges be turned into opportunities?
CMCs to blame for soaring PL and EL claims against SMEs, states Axa boss
A significant rise in the number of employers’ liability and public liability claims made against SMEs over the past five years is the result of “opportunistic” claims management companies shifting their focus from motor claims.
Calls for backdating of 100% meso compensation opposed by insurers
Insurers and defendant lawyers have rejected calls for the 100% compensation level for the diffuse mesothelioma scheme to be backdated and for it to include other asbestos-related cancers, as doing so would be too problematic.