Fraud focus – Message from the editor

swift-jonathan-new-2011

The Association of British Insurers’ figures show that the UK insurance sector prevented 125,000 fraudulent claims in 2016, worth to the tune of £1.3bn.

However, despite huge progress, the hard work does not and cannot stop here.

It is clear that increased prioritisation of counter-fraud measures can work wonders; yet, the nature of the threat is constantly evolving, and we must continue to work to stay two steps ahead.

Against this backdrop of an enhanced commitment to tackle fraud, the next in Insurance Post’s Fraud event series - The Insurance Fraud Forum - will bring the debates back to London - offering the unparalleled networking, ideas sharing, and forum for meaningful debate and that set this event apart.

Among the subjects we will tackle include exploring the unseen consequences of GDPR; how technology can be harnessed to mitigate fraud including AI and predictive analytics; examining what role anti-fraud measures can have in broader national security; and setting out the new battleground with cyber and fraud.

We will also dissect the post-election Brexit landscape, to determine what reforms will look like now, and go beyond merely discussing the merits of collaboration: dissecting a case study of true collaboration in action.

Do not miss the insurance fraud networking event of the year - join us and your peers in November, and to whet your appetite enjoy this app edition featuring some of the most recent Post content focused on this subject. And why not take a look at a report recently published by Post that delves deeper into the insurance fraud world.

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

Could rugby court clash shift the sport to self-insuring?

The outcome of a lawsuit launched by hundreds of rugby union players could have a far-reaching impact on the future of the sport. Tim Evershed looks at whether parallels can be drawn with similar actions in the US against governing bodies, such as the NFL and NHL, and what can be done to make sure players remain insurable.

Using AI to monitor claim health

Wayne Calderbank, group data and performance director at Claims Consortium Group, says artificial intelligence is enabling the monitoring of sentiment within the claims journey and ensuring potential problems can be identified and addressed.

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here