Legal Update: Apologies and the risk of contravention of 'no admission' clause
Apologies and self-reporting may be tantamount to an admission of liability, in some cases. Clear wordings and careful crisis management can help avoid that.
Saying sorry - and what is more saying sorry in the right way - is an essential part of crisis management, as the recent Samsung and Talk Talk debacles have shown. The importance of saying sorry does
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