Your Say: Stop harassing injured victims
The proposal by Dominic Clayden [claims director at Aviva] to require non-fault victims to contact the at-fault insurer to give them the chance to deal with repair, mobility and personal injury issues makes third-party capture – which the Financial Services Authority views as detrimental to the consumer – compulsory.
(Read article - View from the Top: Correcting the balance)
This legitimises harassment of injured victims by phone and text whether by insurers or by the claims firms they own. I frankly don’t accept
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