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Claims/Loss adjusting

Leader: A fresh start

So, spring has sprung; daffodils are in bloom, chicks and lambs are being born and even the insurance industry is seeing some stirrings of green shoots – even if the weather doesn’t quite agree.

Penny Black's insurance week

Penny isn’t sure taking work home with you is a good idea at the best of times, but one loss adjuster at Crawford & Co took the concept a step further when he spotted a barn ablaze on his way home.

Loss adjusting: Keep it in the family

The role of the loss adjuster is changing, with insurers increasingly adopting an internal claims handling approach. But it is by no means the end of the specialist panel.

Your say: Investing in claims at the front end

The insurance industry has long since recognised that costs - and not necessarily damages - are the biggest thorn in its side, hence the campaigning against and efforts to combat disproportionate solicitor’s costs.

Penny Black's Insurance week

Not content with becoming a You Tube sensation for his dance moves, LV's general insurance chief operating officer Peter Horton has decided that he would also like to dominate the world of fashion.

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