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Loss adjusting: Back to the future

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Loss adjusters should learn from the past in order to rediscover the human touch – and returning to regional markets is a good start, says Trevor Latimer

Insurance is a people business. How often is that sentiment heard around the market? Having worked in the sector for the past 40 years, it comes as no surprise that loss adjusters are seeing an

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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