Broker
View from the Top: Peter Thompson, CEO of BGL Insurance on why the perfect insurance customer experience doesn't exist
Peter Thompson, CEO of BGL Insurance, says the way insurers support customers during the cost-of-living crisis will separate the wheat from the chaff in the industry.
Broker MD who exposed himself to two women avoids jail
A court has heard that an insurance broker flashed two women in a bizarre attempt to be "humiliated" and "punished" over his firm's financial troubles.
Insurance M&A activity slows in second half of 2022
Insurance merger and acquisition deal activity slowed significantly in 2022, hitting the lowest volume since 2019, according to an S&P Global Market Intelligence analysis.
Four biggest challenges facing insurers in 2023 revealed
To help you prepare for the challenges and opportunities of the next 12 months, Insurance Post spoke to insurance analysts and regulatory experts to uncover four things you need to know about what 2023 holds in store for the industry.
Most-read insurance stories in 2022 revealed
The most-read Post stories of 2022 show what captured the insurance industry's attention as pandemic restrictions were lifted, inflation soared, many sectors went out on strike for improved pay and cyber-crime continued to escalate.
Review of the Year 2022: Brokers
Senior insurance broker figures look back on 2022 and reflect on what 2023 might bring.
Aviva aims at continued 'double-digit' regional broker growth
Ryan Birbeck, distribution director of regional brokers at Aviva, said the firm is aiming to continue its trajectory after three years of "double digit" growth, and has pinpointed cyber as a "significant" opportunity.
Ardonagh’s Rory Best on the parallels between rugby and insurance
Rory Best, former captain of the Irish national rugby team and Ardonagh director of development, reflects on his new career and what it has in common with international rugby.
Interview: Simon Matson, Gallagher
Scott McGee catches up with Gallagher’s EMEA CEO Simon Matson to reflect on the broker’s expansion and how the business benefitted from a rival’s failed merger attempt
Cardiff City FC suing broker for £10m after player death
Cardiff City Football Club is suing Miller Insurance Brokers for £10m following the 2019 death of Emiliano Sala.
Endsleigh partners with Pattern; Ardonagh acquires MDS & Biba appoints deputy chair from Aon
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Howden UK&I’s Peter Blanc on tackling insurance’s recruitment nightmare
Peter Blanc, executive chairman of Howden UK & Ireland, sets out the steps the insurance sector can take to become the sought-after employment option for talent rather than the accidental one.
BGL and Covéa launch motor venture targeting 25 to 45-year-olds
Exclusive: BGL Insurance and Covéa have launched Nutshell, a motor insurance joint venture targeting 25 to 45-year-olds.
Q&A: Chris Rolland, All Clear
Chris Rolland, CEO of All Clear, speaks to Scott McGee about how it used the Covid-19 pandemic as an opportunity to invest, while other firms scaled back investments, and how keeping communication regular ensured that customers came back when travel was…
How equine insurers are still going the distance to manage horse-racing risks
David Worsfold explores how equine insurers rose to the challenge of managing horse-racing risks in the midst of the Covid-19 pandemic, and are now handling today's hardening market
Zego and QBE expand partnership; Needham takes GWP to £9m; Axa XL appoints head of cyber and Lloyd's
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
PIB to acquire personal lines broker Jigsaw
PIB has reached an agreement to acquire Jigsaw Insurance Services, subject to regulatory approval.
Aon’s Martyn Denney says digital solutions can bridge the protection gap and increase customer confidence
Martyn Denney, head of innovation and investments at Aon UK, says better digital propositions that combine easy online access to products with data-led advice can help brokers to better serve smaller companies that are at risk of underinsurance.
C-suite: Gallagher’s Richard Laver looks at the best ways to move insurer-broker partnerships beyond the fundamentals
Richard Laver, head of carrier management at Gallagher, argues that ESG programmes, cyber and harnessing the potential of data presents key opportunities for insurers and brokers to strike up mutually beneficial partnerships.
Insurance Taskmaster Episode Two: Facing up to the collapse of Vehicle and General [1971]
Insurance Post has teamed up with Verisk for a new video show, in which we tasked six industry rising stars to solve some of the biggest historic challenges faced by the market over the past two centuries.
Questgates acquires CP Adjusting; Pen UW rolls out cyber risk management suite; Brokerbility shakes up leadership team
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Acrisure acquires Sutton Winson and SSR; One Family to acquire Beagle Street and Many Pets expands to the US
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
BIA 2022 Award Winners video: Insurance Broker of the Year A-Plan's CEO Kelly Ogley
Following its success in winning the Broker of the Year prize at the British Insurance Awards Post content director Jonathan Swift caught up with the A-Plan’s CEO Kelly Ogley.
C-Suite: What can traditional and large insurers and brokers learn from the insurtech start-up community?
Jodi Cartwright, distribution director at Hiscox UK, discusses how the move from working for a large insurer to setting up an insurtech start-up affected her, and lists her five suggestions for how larger brokers and insurers can learn from the insurtech…