Post magazine – 26 January 2012

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The latest issue of Post magazine is now available to subscribers as a digital and interactive e-book.

This week the Post team reports on how UK insurers have moved to affirm their commitment to in-house loss adjusters, following the news that Aviva has transferred 80 of its claims staff to a G4S subsidiary.

On 19 January, Post exclusively revealed that 80 of Aviva's field-based investigators had moved to the Cotswold Group as part of a shake-up of its motor and bodily injury claims division.

In other news up to 100 employees at Nationwide's claims handling service face the axe as a result of the building society renegotiating its household contract with RBS Insurance; a new European Commission proposal to regulate loss adjusters and other claims-related service provides could be resurrected more than a decade after it was first mooted; Coverbox boss Johan van der Merwe has outlined plans to better match premiums to its telematics customers' driving habits; and bosses at JLT Specialty have vowed to open at least three more regional offices in 2012.

Also in this issue, a spotlight on environment looks at how insurers will address the 200 000 high risk household that it is estimated will struggle for cover once the Statement of Principles on the provision of flood insurance expires in 2013; and Dr Swenja Surminski asks how the huge uncertainty surrounding extreme weather events can be communicated in a meaningful way to decision makers.

Credit hire organisations and insurers are blaming each other for the cost of credit hire. With the Office of Fair Trading conducting a review, Post reporter Chinwe Akomah asks, will anyone emerge victorious?

Despite the catastrophes of 2011, the predicted - and much needed - January renewal rate hardening has failed to materialise. Tim Evershed looks at why this might be.

And, as the market weighs up the value of assets such as Groupama and Brit's UK arms, deal making by insurers appears to be buoyant, especially when compared to other industry sectors. Andrew Holderness and Peter Allen ask if this is a trend that is set to continue.

Read the 26 January 2012 edition of Post

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