Blog Post
Penny Black's Insurance Week
As X-Factor fever reaches its Christmas crescendo Penny is drawing up a list of things she'd rather do on a Saturday night; washing her socks, watching paint dry or an evening of the library all have more appeal.
Penny speed meets... Darren Wills, claims director, Groupama Insurances
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own 'speed…
Post Claims Club chair's monthly missive: whiplash, flooding and nappy changing
Apologies for my tardiness with regards the lack of a November blog, but I was otherwise engaged with the birth of my first child.
Post Blog: Stepping up to the plate
Are claimant law firms doing enough to tackle fraud? Jason Peto says more must be done.
Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day five)
Back in New Zealand following the earthquake, Benedict Burke visits a cardboard cathedral, ponders the Auckland tornado and disappoints his wife.
Post blog: Meeting customer expectations
Are insurers doing enough to allow customers to interact using methods of their own choosing? Nicola Dicks finds out.
Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day four)
Back in New Zealand following the earthquake, Benedict Burke receives welcome news about Marmite, enjoys the sunshine and ponders Christchurch's residential red zone.
My Best XI: Jon Newall, Lockyer Insurance
Jon Newall, principal of Lockyer Insurance, selects his best XI for an insurance industry start up. Alongside six insurance professionals, Newall has selected three Premier League stars, a Real Madrid legend and, somewhat strangely, the chief executive…
Penny Black's Insurance Week
Penny was pleased to hear that the IFED's detective chief inspector Dave Wood is evidently renowned among fraudsters.
Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day three)
Back in New Zealand following the earthquake, Benedict Burke visits a different kind of shopping mall, consults with clients and considers stealing a wheelie bin.
Post Blog: Christchurch Earthquake - A Loss Adjuster's Diary (Day two)
Back in New Zealand following the earthquake, Benedict Burke discovers the impact on local services and the possibility of aftershocks, and talks skinny dipping with his team.
Post Blog: Christchurch Earthquake - A Loss Adjuster’s Diary
Having flown in to assess the latest recovery efforts from the series of devastating earthquakes and aftershocks that have afflicted New Zealand's south island city, Benedict Burke comes face to face with a rather different type of loss.
Penny Black's Insurance Week
For some reason, the insurance industry fails to make it onto a list of dream jobs. Penny Black feels something fishy is afoot.
Post Blog: Mr Insurance
Should the insurance industry take a more joined-up approach to communicating with customers? Jamie Marchant explains.
Blog: Why the FDI backlash?
Few concepts in recent times have divided Indian public opinion more than foreign direct investment.
Penny Black's Insurance Week
A recently rebranded insurance technology company may have to be careful about the territories it chooses for expansion.
My Best XI: David Ross, Keycare
David Ross, managing director of Keycare, picks his best XI for an insurance industry start-up.
Post Blog: What a difference a year makes
Almsost a year since becoming chief executive of IFIC Forensics, former Crafword & Co counter-fraud boss Bobby Gracey talks to Post about his time in the hot seat.
Middle East Blog: 2012's soothsayer
How I wish that the end of year results would prove me wrong because that would mean that insurance companies in the United Arab Emirates performed better than expected.