Pamela Kokoszka 2022

Pamela Kokoszka

Senior Reporter, Post

Pam is a senior reporter for Insurance Post and covers claims, fraud and motor topics. 

She joined Insurance Post in 2019 and won British Insurance Brokers’ Association most promising newcomer award in 2020.

In June 2022, she was a joint winner of British Insurance Brokers’ Association best investigative journalism award for the article that exposed loopholes in the Financial Conduct Authority’s regulation of claims management firms.

And in September 2022, Pam was highly commended in Insurance & Risk Features Journalist of the Year category at WTW Media Awards 2022. 

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Articles by Pamela Kokoszka

Analysis: The claims sector in a post-reform world

The launch of the whiplash portal has made it more difficult for firms to make money handling small claims, leading to firms reassessing their models. Post investigates what the sector will look like in a post reform world.

Interview: Jimmy Williams, Urban Jungle

Jimmy Williams, co-founder and CEO of Urban Jungle, spoke to Post about how his own experience with home insurance inspired him to address issues the industry is facing, ambitions to branch outside of property and how views of insurtechs are changing.

Analysis: Trust and the whiplash portal

A survey commissioned by Post found that people are not confident in the whiplash portal, with a number of claimants turning to claims management companies and solicitors for help in completing the claim.

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