Articles by Martin Friel
Intelligence: Is drone insurance a market that is still waiting to take off?
Four years on from a drone incident at Gatwick Airport, Martin Friel investigates whether the use of unmanned air vehicles has exploded as predicted and the opportunities this could open up for the insurance sector.
Blockchain and insurance: Is there still life in this tech solution after B3i entered into insolvency?
Blockchain was touted as the technology that could revolutionise the insurance and reinsurance industry. Yet, in July, the high-profile blockchain consortium B3i entered insolvency after it failed to raise funding. Martin Friel explores what went wrong,…
Intelligence: How using parametrics in travel insurance could help the sector's tarnished reputation
Parametric products are a good example of how the complexity can be removed from the world of insurance. Martin Friel examines how their use in travel insurance could help the insurance market with its transparency and ultimately clean up its image
Intelligence: All on board – firms must tackle representation
The Financial Conduct Authority requires listed firms to report on, and disclose, targets on how well represented women and ethnic minorities are on boards and executive management teams. Martin Friel investigates if the regulator has been too light…
Intelligence: Getting FNOL right
Being the very first point of contact is the ultimate aim for insurers when it comes to motor claims but, as Martin Friel finds out, only a change in mindset to truly put the customer experience first is likely to achieve this.
Intelligence: Glasgow regional review
The 2021 United Nations Climate Change Conference, also known as COP26, is scheduled to be held in the city of Glasgow next week. Post investigates how the city has fared through the pandemic and how the insurance sector is supporting it.
Intelligence: Responsible AI
With great power comes great responsibility and for insurers this is never going to be truer than when dealing with artificial intelligence. Post looks into how insurers are using AI ethically.
Intelligence: Insurtech focus - The insurtechs taking over Europe and beyond
While insurtechs start-ups might start off small, their growth ambitions are anything but. Incumbents are well known for adopting a merger and acquisition approach while insurtechs have a less uniform method to overseas expansion.
Intelligence: Performance reviews
A few years ago Net Promoter Scores were a buzzword in insurance feedback. However, after a year where the sector has suffered repeatedly from bad headlines over business interruption and Covid-19 payouts, Post asks if firms still want to hear about how…
Analysis: Innovating in insurance-linked securities
Where other investment markets have struggled during the global pandemic insurance-linked securities have weathered the storm well. Post finds out how London’s young regime is fitting into the existing global markets and whether there is still innovation…
Analysis: SME risk management: Loss of appetite
Small and medium-sized enterprises are facing a plethora of challenges. So how are insurers helping this sector?
Analysis: The road to inclusion
Most people in the industry would probably describe themselves as open-minded, abhorring any kind of discrimination and supportive of more diversity in the workplace. The enthusiasm for change from all quarters is testament to that
Analysis: Will BA data breach open floodgates for future data group actions?
The British Airways data breach is the first major case since the General Data Protection Regulation became law. With the firm facing group legal action and the Information Commissioner’s Office testing its teeth for the first time, what might this mean…
Analysis: Business interruption after Salisbury: Poisoned policies?
The fallout of the suspected attempted chemical murder in Salisbury has exposed the intricacies of business interruption policies
Analysis: The real risks of business travel
Business travel insurance might cover the same risks as leisure policies but, because it underwrites and compensates differently, it places a much stronger emphasis on risk management
British Insurance Awards 2011: Momentous change
BUSINESS TRANSFORMATION DEAL OF THE YEAR – WINNER – BRITISH GAS INSURANCE
Video: UK Broker Awards as they happened
Well over 500 turned out at the broking community's annual awards ceremony to celebrate the Best of British Read more: http://www.broking.co.uk/insurance-age/news/1733549/video-uk-broker-awards-happened#ixzz105IJPLAx Broking - Broker market intelligence…