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Jen Frost

News editor

Jen is the news editor - please contact her for news stories.

 

Articles by Jen Frost

B3I CMO: GDPR is ‘wrong’

General data protection regulation is not fit for purpose, the chief marketing officer for industry-wide blockchain initiative B3I told attendees of Post’s Digital Insurance World conference.

Analysis: Chatbots – Where is the love?

‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.

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