Articles by Insurance Post Staff
Insurance Post Live Claims panel session: The power of leadership and the claims talent of the future
There is a lot of attention presently on claims automation and allowing policyholders to manage their own claims through self-service options.
Insurance Live 2021 Claims panel session – Fraud: How can insurers best prepare for future trends?
There is a lot of talk about how the pandemic might impact insurance fraud trends.
Insurance Live 2021 Claims panel session: What does ‘good’ look like for claims in 2022?
It sounds like a simple question; but given the turmoil of the 2020 and 2021 - and trends that were already being talked about and predicted before Covid-19 took a grip on the UK, what do customers now expect from insurers when it comes to handling their…
Insurance Live 2021: Claims panel session - digital end-to-end claims, can insurers match customer expectations?
The seamless end-to-end digital claims journey has been long touted as a goal for many insurers. But how close is the reality?
Insurance Live 2021 Claims panel session: sustainable claims
With ESG currently so high on the insurance boardroom agenda, it was inevitable that the role of claims would soon come into focus.
Allianz unveils sustainability charter; Beazley plots ESG syndicate; FOS complaints up 5%; and IQUW set to acquire Agora
Post wraps up the major insurance deals, launches and investments of the week.
Don't miss Admiral, Allianz, Axa, QBE, RSA, Zurich and more at the Insurance Post Live Claims Event - On demand now
This year’s Insurance Post Live Claims Conference is now available on demand, bringing you cutting-edge content to your screen.
Sustainable products and services showcase highlights insurance crucial in getting to net zero
The Insurance Task Force, as part of The Prince of Wales’ Sustainable Markets Initiative, has published a Sustainable Products and Services Showcase detailing the wide-ranging insurance support that is empowering customers to develop, invest in and scale…
Motor insurance sees biggest drop for seven years; Apollo gets new investment; Axa sets aside €1.5bn to fight deforestation; Nexus refinances; and Radius acquires Milestone
Post wraps up the major insurance deals, launches and investments of the week
Video Q&A: Aviva’s Nick Major and Gareth Hemming on its triple win at the 2021 BIAs
Following Aviva’s triple victory at the British Insurance Awards, Post caught up with the insurer to discuss its success.
Obituary: Iain Winfield
It is with great sadness that we have to report that the Insurance Post team has lost a dear friend and colleague Iain Winfield, who passed away last month.
ABI reports fraud at lowest level since 2007; Axa relaunches British Gas cover; Getsafe extends Series B; and Lockton acquires
Post wraps up the major insurance deals, launches and investments of the week.
Consumer Intelligence hires head of insurance
Karen Houseago, who had been with LV for 17 years, has joined Consumer Intelligence as head of insurance.
Pullum to oversee GB for WTW as Aubert exits
Anne Pullum, Willis Towers Watson head of Europe, is set to lead the broker’s Great Britain business after head of GB and Willis Limited CEO Nicolas Aubert steps down after today.
Admiral, Covea and Hastings back Drive Score launch; Abacai teams up with Ticker; Bollington to rebrand under Gallagher; Aviva extends Founders Factory tie-up; and Cover Genius seals Series C raise
Post wraps up the major insurance deals, launches and investments of the week.
Covéa talks to buy Axa XL Re fall through: report
Covéa has failed to secure a deal to buy Axa XL Re, Post’s sister title has reported.
Brit interim CEO named as Matthew Wilson takes indefinite leave of absence
Brit CEO Matthew Wilson has taken an indefinite leave of absence for health reasons, with Martin Thompson named interim CEO.
Digital claims – the final frontier
Within insurance, claims represent the ‘moment of truth’ for customers during their time of need. Digital claims could be the last big hurrah for insurers as they strive to improve combined ratios, gain a competitive edge and improve the customer journey.
Breaking down barriers and smashing silos to become truly customer centric
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?
Julian Enoizi elected as Insurance Institute of London president
Pool Re CEO Julian Enoizi has been elected as Insurance Institute of London president, with Marsh UK country corporate officer Chris Lay named as deputy.
Obituary: Insurance veteran Sandy Dunn passes away
Many were shocked and saddened this week to learn that Sandy Dunn, a well known and respected figure in the industry, had passed away suddenly, after a brief illness.
Howden reveals football's Covid losses; Convex opens new European subsidiary; Volante gets new syndicate approval from Lloyd’s; and Zurich supplants Axa as MGA's £105m capacity
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Best Insurance Employers 2021
Insurance Post’s Best Insurance Employer List shows which broking, managing general agent and providers go the extra mile for their people.
Best Insurance Employer 2021: Direct Line Group (5* employer, large)
Post surveyed thousands of employees across the insurance sector and Direct Line Group was voted a 5* employer in the large category.