Analysis
Intelligence: No time to hide on Scottish independence
A second independence referendum raised its head again in the recent elections for the Scottish Parliament, Post investigates what this would mean for the UK insurance sector
Intelligence: CSR is dead, long live ESG
Although environmental, social, and governance issues have been mentioned as far back as 2006 by the United Nations with other sectors seeing it incorporated into their financial evaluations, insurance is only recently picking up the buzzword. Post…
Analysis: The CMCs out of scope
When the Financial Conduct Authority took over claims management company regulation in 2019, it fired warning shots at the sector. Should the regulator’s remit be widened to cover those firms that don’t come under its surveillance?
Digital Bar Quarterly: Digitalising claims – it’s not all about FNOL
An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
Analysis: Tackling the Covid-19 business interruption surge
Insurers have paid out final settlements or interim payments on more than 20,000 business interruption claims related to the Supreme Court's January verdict, with Financial Conduct Authority figures and broker testimony suggesting that payout processing…
Intelligence: Political risk and the pandemic
Covid-19 has already raised tensions between countries and a fragmented exit from the pandemic could test relations further, putting more pressure on businesses. Supply chains remain disrupted and global businesses fragmented. Post investigates what this…
Intelligence: What is happening to European insurance regulation?
Nearly six months after the UK left the European Union without any deal in place for its insurance and financial services sectors Post looks at how this story is playing out in terms of regulation and what the next six months might bring.
Analysis: The broker problem with online claims adverts
Research by Post has revealed that brokers as well as insurers are being targeted by claims management companies seeking to take over motor claims via misleading advert urls online, particularly on mobile devices
Spotlight: Technology – Working with human experts to empower D&I in insurance
Improving diversity and inclusion is a key objective across the insurance industry with initiatives such as the Women in Finance Charter, the Gender Inclusion Network and the Race at Work Charter helping to drive equality for employees and customers…
Spotlight: Technology – Embracing evergreen technology
Outdated legacy systems have haunted the insurance space for years, stifling innovation and pushing up development costs. Now, with pressures coming from new entrants and customer expectations increasing, Post looks at why insurers are looking to…
Insurtech Focus: Founders of the Future
Although cynics saw them as a fad, insurtechs are now very much part of the UK insurance scene. Indeed some have matured into sizable businesses that are proving attractive to employees who might have otherwise never though about a career in insurance…
Under the Bonnet, driven by Haynes Pro: The role of the vehicle insurance group rating system
In the second of a quarterly series in association with Post, Haynes Pro assesses the influence of the vehicle insurance group rating on motor premiums, and asks whether it could be on the wane as connectivity increases
Intelligence: Insurtech and the missing women – time for an investigation
Insurance has long been thought of as a men’s game, although the sector is making some steps towards greater gender diversity. Post investigates whether – as new kids on the block with no legacy issues – insurtechs are doing a better job here
Intelligence: Insurtech focus - The insurtechs taking over Europe and beyond
While insurtechs start-ups might start off small, their growth ambitions are anything but. Incumbents are well known for adopting a merger and acquisition approach while insurtechs have a less uniform method to overseas expansion.
Spotlight: Claims - Selecting the right TPA partner
When it comes to working with a third-party administrator for property claims, how far should an insurer go? Whether it is taking on service from start to finish or only focusing on key elements such as the repairer network or emergency call out facility…
Briefing: Tracking the Ardonagh Portfolio Solutions and Beazley deal
The recently announced tie-up between Ardonagh Portfolio Solutions and Beazley is most immediately of interest to those with a London Market leaning. However, there are potential future implications for the UK retail market.
Analysis: People agenda pushes advice and employee benefits up the list for brokers
Brokers have been urged to expand their offerings with wellbeing and employee benefit propositions as demands from clients shift due to the Covid-19 crisis.
Intelligence: Broker Focus - No sign of slowdown in broker mergers and acquisitions
Many parts of life have been on hold for the past year but broker mergers and acquisitions have gone from strength to strength. Post discovers why this sector has been so resilient and asks what the future might bring
Intelligence: World of work - how brokers are adapting to the new normal
The longer the pandemic goes on the more profound and permanent the changes in the world of work are likely to be. The broking market has responded well, especially since it once prided itself on the importance of face-to-face deals. Post asks what this…
Analysis: Brokers face PI exclusion dangers
Compliance consultants have highlighted the dangers for brokers of buying professional indemnity insurance with Covid-19 exclusions, warning that the Financial Conduct Authority can suspend permissions if firms do not get the right cover
Analysis: Tapping into the returners talent pool
Post investigates whether the insurance industry is welcoming of returners who have had a career gap, assessing the programmes in place to support them and the range of skills, experience, motivation and fresh perspective that they can bring to an…
Digital Bar Quarterly: Chasing pack strive to overtake Aviva in scramble for digital services, with Admiral and More Than leading the way
In the first of a new quarterly column Altus Consulting insurance director Mark Andrews dissects the data from its Digital Bar to highlight the lack of uptake of data enrichment to enable quick quote for direct customers, with many journeys still…
Insurance trade associations and professional bodies survey 2021
Members of insurance trade associations and professional bodies were asked their views on different areas of their organisation’s proposition to find out how lobbying, qualifications and continuing professional development was achieved during the…
Briefing: Covid BI claims and indemnity period clawbacks
Businesses due Covid payouts with longer indemnity periods must be aware of clawbacks – and why it is a gamble whether they accept a full and final settlement now or let their cover run.