Analysis
Comment - Deafness claims: Have you heard?
Noise-induced hearing loss claim volumes show no sign of abating following a recent precedent. David Pugh explains how Lord Justice Jackson's proposals could at least stem the costs.
Claims - apps: Appy days
With one million Iphones in existence, apps are all the rage. Amy Ellis investigates the insurance market's attempts to utilise this channel and asks if a more considered approach is needed to really meet customers' needs.
Law reports: Contributory negligence ruling is overturned at appeal
Osei-Antwi v South East London & Kent Bus Company (Court of Appeal — 19 January 2010)
Law Reports: Case bucks current trend for anxiety and stress payouts
Eribo v Odunaiya and Logic Plough Property (Queen's Bench Division — 19 February 2010)
Law Reports: Claimant fails to shift blame in electrocution judgment
Paul Tyrone Mann v Northern Electric Distribution (Court of Appeal — 26 February 2010)
SME Affinity: Learning to fly
The SME sector may well be worth £9bn, but for non-insurance brands it is proving a tough affinity market to crack. Alistair Hardie explains how micro-commercial can be made profitable for all.
Rehabilitation: Back on track
Early intervention with rehabilitation can cut the cost of sickness absence as well as insurance claims. Leigh Jackson asks whether new developments will kick start renewed interest and take up of services in the UK.
Regional Review - Glasgow: Local strength
With significant activity already in 2010 and the emergence of a new financial district, the Glasgow insurance market looks set for further growth. Mairi MacDonald assesses the financial landscape in Scotland's largest city.
It pays to be socially aware
Pancentric head of digital strategy James Prebble talks to Post about how social media is changing the world.
Make your presence felt
Enterprise UK project manager Emma Thorn talks to Post about the major new SME initiative she is spearheading.
Fraud - prosecutions: On theoffensive
Many criminals are attracted to the seemingly easy rewards of insurance fraud but Stratos Gatzouris explains the various methods and proven potential for punishment.
Fraud - Recovering Monies: To catch a thief
Criminal prosecutions against a fraudster will rarely result in a commercial recovery — but there are more ways than one to skin a cat, as Nick Wood explains.
Damage Management - Green Credentials: Green machine
The damage management sector deals with adverse environmental impacts every day, but are its solutions wholly green, asks Jane Bernstein
CSR - microinsurance: Small wonder
Traditional insurance has typically focused on affluent markets, mainly in Western industrialised countries, but insurers willing to go off the beaten track could find microinsurance a rewarding addition to their business, writes Ana Paula Nacif.
Recruitment moves
All the latest moves in the Reinsurance sector
E-trading: is the tail wagging the dog?
Ian Forwood of Eurobase reviews the latest developments in electronic trading for the reinsurance and large commercial insurance sectors and asks, when it comes to technology, are early adopters gaining a competitive advantage?
Expert witness application struck out but referred to Supreme Court
Jones v Kaney (Queen's Bench Division — 21 January 2010)
Mesothelioma liability transferred under Act
British Telecommunications v Royal Mail Group (Queen's Bench Division — 7 January 2010)
Appeal dismissed over high-speed crash in icy conditions
West Sussex County Council v Russell (Court of Appeal — 12 February 2010)
Someone to watch over me
If the FSA's plans to create a consumer protection committee go ahead the insurance industry may find itself under intense scrutiny, writes Daniel Dunkley.
Learning to live together
Insurers and brokers may be feeling disillusioned with aggregators but learning to adapt to the model could prove profitable, explains Mathew Rutter.
See you later, aggregator
Industry commentators are predicting a crackdown on web aggregators - but will the sites' popularity with consumers beat expectations? Rachel Gordon reports
From Facebook to sales book
As social media begins to shake off the stigma of being little more than a means to wile away time, Amy Ellis investigates whether, as some predict, 2010 will be the year this new medium becomes a quantifiable marketing tool.
Biba countdown 2010: Know your Biba reps
Biba communications assistant Becky Pledge talks to Post about Friday songs and the challenges of being a 'Biba Babe'.