Analysis
Appeal dismissed over high-speed crash in icy conditions
West Sussex County Council v Russell (Court of Appeal — 12 February 2010)
Someone to watch over me
If the FSA's plans to create a consumer protection committee go ahead the insurance industry may find itself under intense scrutiny, writes Daniel Dunkley.
Learning to live together
Insurers and brokers may be feeling disillusioned with aggregators but learning to adapt to the model could prove profitable, explains Mathew Rutter.
See you later, aggregator
Industry commentators are predicting a crackdown on web aggregators - but will the sites' popularity with consumers beat expectations? Rachel Gordon reports
From Facebook to sales book
As social media begins to shake off the stigma of being little more than a means to wile away time, Amy Ellis investigates whether, as some predict, 2010 will be the year this new medium becomes a quantifiable marketing tool.
Biba countdown 2010: Know your Biba reps
Biba communications assistant Becky Pledge talks to Post about Friday songs and the challenges of being a 'Biba Babe'.
Comment - Rehabilitation: Fit for purpose
This month's introduction of the government's fit note scheme may leave employers struggling, but Tony Urwin explains that any insurer that can come to their rescue could gain considerable commercial advantage.
The Post Europe Interview: Maurizio Castelli
Maurizio Castelli, Managing Director for Italy at XL Insurance answers Post Europe's questions.
Claims - Controlling Costs: See things differently
Identifying claims leakage is essential for insurers seeking to control costs. Sam Barrett investigates whether new analytics and data visualisation hold the key.
E-Business 2010 - Conference News: Insurers cannot ignore opportunities afforded by technology
Organisations that are sitting on old legacy systems wrongly believe they can keep up with competitors without addressing technology issues, according to Andy Nightingale, head of strategy and proposition at SSP.
M&A: Back in fashion?
With M&A deals back on the agenda, Tim Goggin of Lovells looks at whether the trend will continue and how it will affect reinsurers?
Product recalls: Total recall
Toyota's recent troubles highlighted the damage that can be done to a company when a product is faulty. James Stanbury looks at the issues that reinsurers have to take in account
Reinsurance country report: India calling
The Indian reinsurance market offers strong opportunities for growth, writes Katherine Blackler
Interview: David Cash - Endurance test
David Cash, CEO Endurance Specialty Holdings, talks to Katherine Blackler about how he has grown with the Bermuda market and the challenge of taking over the reigns from Kenneth LeStrange
Reinsurance country report: China - Taming the dragon
A strict regime and a fierce response from local insurers have limited international reinsurers success in China - so will the latest developments be another false dawn? Jem Golden reports
E-Business 2010: A more refined approach
The temptation to be reactive to rapid changes in the ultra-competitive personal lines motor market is immense. Andy Nightingale explains why more discerning tactics are required.
E-Business 2010 - Conference News: Internet tops financial services buying route
The internet has replaced telephone and branch sales as the most popular route for UK consumers to purchase financial products, according to Jeremy Fawcett, finance category director at Yahoo.
E-Business 2010 - Conference News: Networking sites blocked by a third
Almost a third of companies are still blocking their staff's access to social networking sites, including Linked In, Twitter and Facebook. This result formed part of the interactive voting session at Post's e-business strategy event.
E-Business 2010 - Conference News: Industry is dragging feet on commercial
SSP director Richard Crocker has accused the insurance industry of dragging its feet on the development of a sophisticated online channel for commercial lines.
E-Business 2010 - Conference News: Brokers "hold the aces" for SME online purchase
Brokers are well placed to take advantage of e-trading to win a greater share of business in the small to medium-sized enterprise sector, Brit distribution director Simon Cooter has claimed.
E-Business 2010 - Conference News: Social networking game reaps rewards for RSA
RSA has seen tangible results in sales from a new social networking game it created on the Polish equivalent of Facebook.
E-Business 2010 - Conference News: Barclays chief: security is major customer fear
Sean Gilchrist, digital banking director at Barclays Bank, told attendees that listening to consumer concerns was the key to creating a successful — and fraud-free — online offering.
E-Business 2010 - Roundtable: Reinforcing the brand
With more consumers looking to buy insurance online, Post hosted a roundtable to discover how technology can also be used to reinforce brands and instil client loyalty. Jonathan Swift reports.
E-Business 2010: Opportunities abound
Talk about e-business in the insurance sector and most people think of personal lines sales and quotations, and perhaps a bit of supplier management. Talk about potential growth and the onus is very much on commercial lines, and the role of the broker.