Property
Editor's comment: Hall among friends at Aviva
If there were any doubts about Aviva's commitment to the corporate risk market, then the appointment of David Hall, chief executive of one of the UK's market leaders, should extinguish them for good.
Claims supplement - Where next for claims?: Fully equipped
Ajoy Menon and Renuka Sridhar look at the changing face of claims management and the tough decisions that need to be taken.
Claims supplement: The faces of the new revolution
Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors —…
Claims supplement - Customer experiences: The results are in
The members of Which?'s online community recently rated their claims experiences with both car and home insurers. Dan Moore reveals the findings of the survey.
Keelan Westall confirms new online distribution manager
Keelan Westall has promoted Amy Flintham to the new position of online distribution manager.
European general insurance market shrinks for first time in a decade
The European insurance sector remained stable in 2009, according to key figures released today by the CEA, the European insurance and reinsurance federation.
Ageas extends Property Consortium repair deal
Property Consortium UK is to work with Ageas to deliver a nationwide property repair service for its policyholders.
Ageas and Biba step up winter weather campaign for homes and businesses
Ageas and the British Insurance Brokers’ Association are building on their home and business ‘winter weather health check’ campaign launched last year to provide brokers with information to help customers avoid damage from an escape of water inside their…
Industry “partly responsible for inaccurate insurance applications”
Millions of people in the UK are putting their homes at risk because of inaccurate declarations when applying for insurance, according to Avantia, provider of the online platform for non-standard household insurance.
Aviva hands out emergency payments for Cornwall floods
Claims experts and loss adjusters have begun visiting homes and businesses affected by the floods in Cornwall, according to Aviva
Cumbria “better prepared” following £276m floods
Communities and businesses in Cumbria have taken steps to better prepare for floods following the events of last year, research from the Environment Agency has revealed.
PwC sells Rok to Mansell Construction
Rok administrator PricewaterhouseCoopers has sold parts of the construction and social house building division of the company to Mansell Construction Services.
UK motor and energy rate rises boosts Chaucer's fortunes
Chaucer intends to grow its UK motor and energy portfolios next year as part of its plan to increase its income net of brokerage by 10% to £785.8 m.
Zurich implements Rok contingency plan
Zurich has established special outbound call centre teams in Cardiff and Whiteley to help policyholders affected by the closure of Rok’s maintenance business.
Personal injury - Culture change: Care, not cash
A perceptual shift must occur within the industry as well as across the public and the legal profession to replace cash in personal injury claims with care, argues Andrew Pemberton. Without it, the UK will struggle to escape the blame-and-claim culture…
London authorities seek out joint motor insurer
A group of local London authorities has kicked off a tender process to establish a joint scheme for the insurance of council fleet vehicles.
Comment - flooding: Passing the buck on floods
There is demonstrable lack of interest on all sides when it comes to improving buildings' flood defences and risk profiles. The industry, government and homeowners all need to work together, argues David Walker.
Ageas keen to developKwik Fit's niche brands
Ageas UK chief executive Barry Smith has pledged to retain and expand Kwik Fit Insurance Services' niche operations as it seeks to widen the group's overall product footprint.
Roundtable - mergers & acquisitions: Cautiously navigating the upturn
Recession and recovery, global ambition, super-mergers, market appetite, pricing, marrying business cultures and managing brokers' expectations were all topics of deeply involved discussion as a panel of industry big-hitters jousted at a recent Post and…
Interview - Wayne Felton: Building interest
If building firm Mitie's entrance into the insurance repair market had not caused enough stir, the decision of its largest rival, Rok, to enter administration has raised even more interest in Mitie's plans. Leigh Jackson met the firm's property solutions…
Ageas contacts customers over Rok closure
Ageas has contacted policyholders affected by the closure of Rok’s maintenance division to provide alternative suppliers from its repair panel.
PwC closes Rok maintenance arm
Rok administrators PricewaterhouseCoopers has closed the maintenance and improvement division of the building repair firm with the loss of 1800 jobs.
Moneysupermarket reports insurance revenues up 13% over Q3 2009
Moneysupermarket today said its financial performance in the third quarter and in the year to date is in line with the board's expectations.
Jelf launches property offering
Jelf has launched a new proposition aimed at simplifying the insurance process for the property sector.